Interactive call context identification

A method for providing additional context of a call from a caller, the method comprising:

• receiving, by one or more computer processors, an indication of a call from a first device to a second device, wherein the indication includes making the call by a first user using the first device to a second user using the second device;
• determining, by one or more computer processors, user preferences of the second user receiving the call using the second device, wherein the user preferences of the second user is all of the following:
• a predetermined instructions for how to respond to calls depending on the caller, a predetermined instructions for how to respond to calls depending on the context of the call, a predetermined instructions for how to respond to calls depending on a time of day the call is received, a predetermined instructions for how to respond to calls depending on a day of a week the call is received, and a predetermined instructions for how to respond to calls depending on a location of the second user when the call is received;
• determining, by one or more computer processors, whether automatic mode is enabled based on the user preferences of the second user;
• responsive to determining automatic mode is enabled, transmitting, by one or more computer processors, a first question to the first device, wherein the first question is determined from a predetermined one or more questions based on the user preferences of the second user;
• determining, by one or more computer processors, whether manual mode is enabled based on the user preferences of the second user;
• responsive to determining manual mode is enabled, prompting, by one or more computer processors, the second user to select a second question to send to the first device from a predetermined one or more questions based on the user preferences of the second user;
• responsive to receiving an indication of a selection of the second question from the predetermined one or more questions, transmitting, by one or more computer processors, the second question to the first device;
• receiving, by one or more computer processors, a response to either the first question or the second question from the first device, wherein the response is selected from the group consisting of a 1, 2, 3, or 4 dual-tone multi-frequency signaling (touch-tone), a text message, an audible message, no response, an automatic response, or a manual response;
• and
• responsive to receiving a response to the first question or the second question from the first device, determining, by one or more computer processors, an action the second device will take based on the received response from the first device, wherein the action is selected from the group consisting of sending the call to voicemail, allowing the call to continue to ring, alerting the second user of the call to answers the call, and sending the second user a message.