Smart device-assisted diagnosis of operating statuses of consumer devices

A method, performed by a first device, the method comprising:

• capturing, by a camera of the first device, an image or a video;
• identifying a second device in the image or video captured by the camera, the second device including one or more status lights, and the image or video including the one or more status lights of the second device;
• comparing the captured status lights, of the second device, to information that associates different combinations of colors or blink patterns of status lights, of the second device, to different operational statuses;
• identifying, based on the comparing, an operational status of the second device;
• identifying a message associated with the identified operational status of the second device;
• and
• presenting the message to a user of the first device.

A non-transitory computer-readable medium, storing a set of processor-executable instructions, which, when executed by a processor of a first device, cause the processor to:

• identify a second device in a particular image or video captured by the camera, the second device including one or more status lights, and the particular image or video including the one or more status lights of the second device;
• compare the captured status lights, of the second device, to information that associates different combinations of colors or blink patterns of status lights, of the second device, to different operational statuses;
• identify, based on the comparing, an operational status of the second device;
• identify a message associated with the identified operational status of the second device;
• and
• present the message to a user of the first device.