US 2017/0323361 A1 · RAPID RE-HOSTING OF COLLABORATIVE BROWSING SESSIONS

Abstract

Session data from a first browsing session, of a first user of a first client device of a server, at an enterprise website is accessed. Session state data for the first browsing session is determined based on the session data. Information associated with the first user information is accessed from the enterprise, the first user information including first user contact information. A message is then transmitted to the first user, the message including a summary of the first browsing session generated based on the session data and the first user information. The message includes a link to a second browsing session at the enterprise website, and based on a selection of the link by the first user, the second browsing session is established. The session state data is used to establish an initial session state for the second browsing session including a browsing history of the first browsing session.

Claims23

Dependent claims

A system comprising:

at least one server configured to communicate with two or more client devices;
a collaboration module, implemented by the at least one server, and configured to:
access session data from a first browsing session of a first user of a first client device, of the two or more client devices, at a website of an enterprise;
and
determine session state data for the first browsing session based on the session data;
and
a message transmission module, implemented by the at least one server, and configured to:
access, from the enterprise, first user information associated with the first user, the first user information including contact information;
transmit a message including a summary of the first browsing session to the first user based on the session data and the first user information;
and
provide, in the message, a link to a second browsing session at the website;
and
the collaboration module being further configured to:
based on a selection of the link by the first user, use the session state data to establish an initial session state for the second browsing session.

11 more elements

A method implemented by at least one server and comprising:

accessing session data from a first browsing session of a first user of a first client device at a website of an enterprise;
determining session state data for the first browsing session based on the session data;
accessing, from the enterprise, first user information associated with the first user, the first user information including contact information;
transmitting a message including a summary of the first browsing session to the first user based on the session data and the first user information;
providing, in the message, a link to a second browsing session at the enterprise web site;
and
based on a selection of the link by the first user, using the session state data to establish an initial session state for the second browsing session.

4 more elements

Dependencies are inferred from the claim text.

Rapid re-hosting of collaborative browsing sessions

Life of this patent

Rapid re-hosting of collaborative browsing sessions

Life of this patent

Abstract

Claims23