Back to results
US 2017/0322705 A1Published application
Home Services
AssigneeAllstate Insurance Company
InventorsAnn Conway, Mark E. Faga
Life of this patent
Estimating the term…
Abstract
Methods, computer-readable media, systems and apparatuses for home services and for completing various home services are provided. Based on received information, the system may generate a services list for the home, provide products and service providers for completion of the services, and provide clickable links to experts for advice to complete the services. Data related to services performed on the home may be received and, based on the received services data, a determination may be made as to whether one or more services on the services list have been completed.
Claims20
A system involving a furnace located in a single-family home equipped with at least one furnace sensor selected from a flame sensor, carbon monoxide sensor, low fuel level sensor, ignitor sensor, and temperature sensor, and wherein the single-family home is equipped with a connection to the Internet, comprising:
- an in-home computing device located in the single-family home, communicatively wirelessly coupled with the furnace to receive sensor data from the furnace, and communicatively coupled to the connection to the Internet;
- and
- a home services server machine remotely located from the single-family home and communicatively coupled to the in-home computing device over the Internet, the server machine including one or more processors, and at least one memory storing computer-readable instructions that, when executed by the one or more processors, cause the home services server machine to:
- receive in real-time, from the in-home computing device, sensor data retrieved from the at least one furnace sensor, wherein the sensor data comprises at least one of flame status, carbon monoxide count, fuel level, ignitor status, and temperature reading;
- generate a services list for the home, the services list including at least a first service, wherein the first service is a service for the furnace;
- generate a first list of discounted products or providers to complete the first service to the home;
- transmit the services list and the first list of discounted products or providers to the in-home computing device;
- automatically match experts for the first service based on the at least one furnace sensor and sensor data, make and model of the furnace, and type of service to be performed on the furnace;
- generate at least one clickable link for on-demand access to the experts for the first service and transmit the at least one clickable link to the in-home computing device;
- determine, based on sensor data received in real-time from the at least one furnace sensor, whether the first service has been completed;
- determine at least one of:
- a token quantity and list of products or providers, for a future service associated with completion of the first service;
- transmit to the in-home computing device located in the home, the determined at least one of:
- token quantity and list of products or providers for a future service associated with completion of the first service;
- and
- store the token quantity and/or list of products or providers for a future service.
13 more elements
A system involving a single-family home equipped, wherein the single-family home is equipped with a connection to the Internet, comprising:
- an in-home computing device located in the single-family home and communicatively coupled to the connection to the Internet;
- and
- a home services account server machine remotely located from the single-family home and communicatively coupled to the in-home computing device over the Internet, the server machine including one or more processors, and at least one memory storing computer-readable instructions that, when executed by the one or more processors, cause the home services account server machine to:
- receive in real-time, from the in-home computing device, data related to the home including sensor data retrieved from at least one sensor located in the home, wherein the at least one sensor is associated with at least one of an appliance, a home security system, a smoke detector, and a carbon monoxide detector;
- generate a services list for the home, the services list including at least a first service and a second service to be performed on the home, wherein the services list is related to data received from the at least one sensor;
- generate a first list of discounted products or providers to complete the first service to the home;
- generate a second list of discounted products or providers to complete the second service to the home;
- transmit the services list and the first list of discounted products or providers and the second list of discounted products or providers to the in-home computing device;
- automatically match experts for at least one service in the services list related to data received from the sensor;
- generate at least one clickable link for on-demand access to the experts and transmit the at least one clickable link to the in-home computing device;
- receive data associated with services performed on the home, the data based on sensor data received in real-time from the at least one sensor and associated with the one or more services on the services list;
- determine, based on the received data associated with services performed on the home, whether at least one service on the services list has been completed;
- determine at least one of:
- a token quantity and list of products or providers, for a future service associated with completion of the first service;
- transmit to the in-home computing device located in the home, the determined at least of:
- token quantity and list of products or providers for a future service associated with completion of the first service;
- and
- store the token quantity and/or list of products or providers for a future service.
15 more elements
(canceled)
A home services account system, comprising:
- a home services account server including one or more processors, and at least one memory storing computer-readable instructions that, when executed by the one or more processors, cause the home services account server to:
- receive data associated with a home including data received in real-time from at least one sensor located in the home;
- wherein if the data received in real-time from the at least one sensor located in the home meets or exceeds a threshold value, the home services account server triggers an automatic analysis of selling prices of the home;
- determine an initial estimated selling price of the home based on current data associated with the home including the data associated from the at least one sensor;
- generate a services list for the home, the services list including at least a first service and a second service to be performed on the home;
- generate a first estimated selling price of the home if the first service is completed to the home;
- generate a second estimated selling price of the home if the second service is completed to the home;
- generate a third estimated selling price of the home if the first and the second services are completed to the home;
- transmit the services list and the initial estimated selling price, and first, second, and third estimated selling prices to a user device associated with the home;
- receive data associated with services performed on the home, the data associated with the services including data associated with one or more services on the services list and the data continuously received from the at least one sensor;
- determine, based on the received data associated with services performed on the home and the data continuously received from the at least one sensor, whether at least one service on the services list has been completed;
- automatically determining based on data regarding the services completed an updated estimated selling price of the home;
- and
- transmit to the user device associated with the home, the determined updated estimated selling price of the home.
11 more elements
Dependencies are inferred from the claim text.