# US 2017/0289331 A1 · Methods and systems for recalling second party interactions with mobile devices

> Agents: this data is available as JSON from the patentgrep API and MCP server — see https://patentgrep.com/llms.txt

- Number: US 2017/0289331 A1
- Document ID: US20170289331A1
- Status: Published application
- Kind: A1
- Application number: 15/629,142
- Filed: 2017-06-21
- Published: 2017-10-05
- Earliest claimed: 2014-09-11
- Assignees: eBay Inc.
- Applicants: eBay Inc.
- Inventors: Hao Li
- Web page: https://patentgrep.com/patent/US20170289331A1

## CPC

- H04M 1/72433: for voice messaging, e.g. dictaphones (for answering incoming calls H04M1/64)
- G06Q 10/40: Business processes related to social networking or social networking services
- H04L 51/52: for supporting social networking services
- H04M 1/651: {with speech synthesis}
- H04M 1/652: Means for playing back the recorded messages by remote control over a telephone line (H04M1/658 takes precedence)
- H04M 1/656: for recording conversations
- H04M: TELEPHONIC COMMUNICATION (circuits for controlling other apparatus via a telephone cable and not involving telephone switching apparatus G08)
- G06Q: INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- H04L: TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION (arrangements common to telegraphic and telephonic communication H04M)

## Abstract

Systems and methods are presented for identifying individuals through facial recognition, voice recognition, or the like, recalling past recorded conversations with the identified individuals, and recording and inventorying conversations with the individuals with mobile devices. In some embodiments, a method is presented. The method may include identifying, at a device, an individual through facial recognition, voice recognition, or a unique RFID. The method may also include recording a conversation with the identified individual, and recalling past relevant recorded conversations based on the identification of the individual, and transmitting the recording of the conversation to a display system configured to display the recording of the event.

## Claims

### Claim 1

A method comprising:
detecting a Radio Frequency Identifier (RFID) of a first device of a first person in proximity with a second device of a second person;
identifying the first person based on attributes of the first person and the RFID of the first device;
initiating recording a conversation between the first person and the second person to a memory location associated with the first person, in response to the identifying the first person;
determining that the RFID of the first device is not within the proximity of the second device; and
ceasing recording the conversation between the first person and the second person.

### Claim 2 (depends on 1)

The method of claim 1, wherein the identifying features include one or more facial features, voice data, a radio frequency identifier (RFID), a barcode, or a fingerprint.

### Claim 3 (depends on 1)

The method of claim 1, wherein the method further comprises:
transmitting the conversation to a third party device controlled by a third party that is separate from both the first person and the second person.

### Claim 4 (depends on 1)

The method of claim 1, wherein the method further comprises conveying the conversation to the second person.

### Claim 5 (depends on 4)

The method of claim 4, wherein the conveying the conversation to the second person includes:
transcribing the conversation into text; and
causing display of the text at the device of the second person.

### Claim 6 (depends on 1)

The method of claim 1, wherein the method further comprises:
recalling a past conversation between the first person and the second person in response to the identifying the first person based on the identifying features, the past conversation having occurred previously to the detecting the first person in proximity with the device of the second person; and
conveying the past conversation to the second person.

### Claim 7 (depends on 6)

The method of claim 6, wherein the recalling the past conversation between the first person and the second person includes:
identifying the past conversation among a set of past conversations based on the identifying the first person and the identifying the key word, wherein the past conversation includes the key word.

### Claim 8 (depends on 1)

The method of claim 1, wherein the method further comprises sharing the conversation with the first person, wherein the sharing the conversation includes:
detecting a device associated with the first person; and
transmitting the conversation to the device associated with the first person via a text message or email.

### Claim 9

A system comprising:
one or more processors; and
a non-transitory memory storing instructions that configure the one or more processors to perform operations comprising:
detecting a RFID of a first person in proximity with a device of a second person;
identifying the first person based on identifying features of the first person, the identifying features including a voice of the first person and the RFID of the first person;
retrieving a previous recorded conversation between the second person and the first person in response to the identifying the first person;
identifying a key word within the previous recorded conversation, the identifying the key word based on a frequency of the key word in the previous recorded conversation;
passively recording a conversation between the first person and the second person to a rolling buffer;
identifying the key word in the conversation between the first person and the second person;
recording the conversation to a memory repository in real time in response to identifying the key word; and
sharing the recording of the conversation with the second person.

### Claim 10 (depends on 9)

The system of claim 9, wherein the identifying features include one or more facial features, voice data, a radio frequency identifier (RFID), a barcode, or a fingerprint.

### Claim 11 (depends on 9)

The system of claim 9, wherein the instructions cause the system to perform operations further comprising:
transmitting the conversation to a third party device controlled by a third party that is separate from both the first person and the second person.

### Claim 12 (depends on 8)

The system of claim 8, wherein the device conveys the recordings of the conversations to the first person through transcribing the recording into text.

### Claim 13 (depends on 8)

The system of claim 8, wherein the instructions cause the system to perform operations further comprising conveying the conversation to the second person.

### Claim 14 (depends on 13)

The system of claim 13, wherein the conveying the conversation to the second person includes;
transcribing the conversation into text; and
causing display of the text at the device of the second person.

### Claim 15 (depends on 9)

The system of claim 9, wherein the instructions cause the system to perform operations further comprising:
recalling a past conversation between the first person and the second person in response to the identifying the first person based on the identifying features, the past conversation having occurred previously to the detecting the first person in proximity with the device of the second person; and
conveying the past conversation to the second person.

### Claim 16 (depends on 15)

The system of claim 15, wherein the recalling the past conversation between the first person and the second person includes:
identifying the past conversation among a set of past conversations based on the identifying the first person and the identifying the key word, wherein the past conversation includes the key word.

### Claim 17 (depends on 9)

The system of claim 9, wherein the instructions cause the system to perform operations further comprising sharing the conversation with the first person, and wherein the sharing the conversation includes:
detecting a device associated with the first person; and
transmitting the conversation to the device associated with the first person via a text message or email.

### Claim 18

A non-transitory computer-readable medium embodying instructions that, when executed by a processor, perform operations comprising:
detecting a RFID of a first person in proximity with a device of a second person;
identifying the first person based on identifying features of the first person, the identifying features including a voice of the first person and the RFID of the first person;
retrieving a previous recorded conversation between the second person and the first person in response to the identifying the first person;
identifying a key word within the previous recorded conversation, the identifying the key word based on a frequency of the key word in the previous recorded conversation;
passively recording a conversation between the first person and the second person to a rolling buffer;
identifying the key word in the conversation between the first person and the second person;
recording the conversation to a memory repository in real time in response to identifying the key word; and
sharing the recording of the conversation with the second person.

### Claim 19 (depends on 18)

The non-transitory computer-readable medium of claim 18, wherein the identifying features include one or more facial features, voice data, a radio frequency identifier (RFID), a barcode, or a fingerprint.

### Claim 20 (depends on 18)

The non-transitory computer-readable medium of claim 18, wherein the operations further comprise:
transmitting the conversation to a third party device controlled by a third party that is separate from both the first person and the second person.
