# US 2017/0255754 A1 · Data Storage and Communications Method and System for Worker Injury Tracking and Claim Handling > Agents: this data is available as JSON from the patentgrep API and MCP server — see https://patentgrep.com/llms.txt - Number: US 2017/0255754 A1 - Document ID: US20170255754A1 - Status: Published application - Kind: A1 - Application number: 15/447,911 - Filed: 2017-03-02 - Published: 2017-09-07 - Earliest claimed: 2016-03-04 - Assignees: Consumer Health Connections, LLC - Applicants: Consumer Health Connections, LLC - Inventors: Jill A. Allen - Web page: https://patentgrep.com/patent/US20170255754A1 ## CPC - H04L 65/403: Arrangements for multi-party communication, e.g. for conferences (data switching systems for conference H04L12/18; arrangements for connecting several subscribers to a common circuit, i.e. affording conference facilities H04M3/56; television conferencing systems H04N7/15) - G06Q 10/10: Office automation; Time management - G06Q 40/08: Insurance - G16H 40/67: for remote operation - G06F 21/6245: {Protecting personal data, e.g. for financial or medical purposes} - H04L: TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION (arrangements common to telegraphic and telephonic communication H04M) - G06Q: INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR - G16H: HEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA - G06F: ELECTRIC DIGITAL DATA PROCESSING (computer systems based on specific computational models G06N) ## Abstract A method and system for tracking a worker's injury and managing the claim process relating to the injury are provided. The method including connecting parties to a video conference session, exchanging information relating to the workers injury between the parties connected to the video conference session, electronically recording at least a portion of the video conference session, storing the recorded portion of the video conference session, and linking the stored video conference session to an electronic case file containing additional information about the claim process for the worker's injury. The system including a user interface, computer networking, and a storage device all configured to carry out the method. ## Claims ### Claim 1 A method for tracking a worker's injury and managing the claim process relating to the injury comprising: connecting an injured worker to a video conference session with an insurance adjuster; exchanging information relating to an injury suffered by the worker between the injured worker and the insurance adjuster over the video conference session; electronically recording at least a portion of the video conference session to document the exchange of information; storing the electronically recorded video conference session in an electronic database; and linking the stored video conference session to an electronic case file containing additional information relating to the claim process for the worker's injury. ### Claim 2 (depends on 1) The method of claim 1 wherein the exchanged information is a first report of the injury. ### Claim 3 (depends on 1) The method of claim 1 further comprising accessing and updating the electronic case file outside of the teleconference session by the insurance adjuster. ### Claim 4 (depends on 1) The method of claim 1 wherein the insurance adjuster and the worker are located remotely from each other. ### Claim 5 A method for tracking a worker's injury and managing the claim process relating to the injury comprising: connecting an injured worker to a HIPAA compliant video conference session with a healthcare provider; exchanging information relating to an injury suffered by the worker between the injured worker and the healthcare provider over the video conference session. ### Claim 6 (depends on 5) The method of claim 5 further comprising: electronically recording at least a portion of the video conference session to document the exchange of information; storing the electronically recorded video conference session in an electronic database in compliance with HIPPA patient data security requirements; and linking the stored video conference session to an electronic case file containing additional information relating to the claim process for the worker's injury. ### Claim 7 (depends on 5) The method of claim 5 wherein the exchanged information is a S.O.A.P. note. ### Claim 8 (depends on 5) The method of claim 5 wherein the exchanged information is a return to work order. ### Claim 9 (depends on 5) The method of claim 5 further comprising accessing and updating the electronic case file outside of the video conference session by the healthcare provider. ### Claim 10 (depends on 1) The method of claim 1 wherein the healthcare provider and the worker are located remotely from each other. ### Claim 11 A method for tracking a worker's injury and managing the claim process relating to the injury comprising: connecting an injured worker to a multi-party HIPAA compliant video conference session with an insurance adjuster and a healthcare provider; exchanging information relating to an injury suffered by the worker between the injured worker, the healthcare provider, and the insurance adjuster over the video conference session. ### Claim 12 (depends on 11) The method of claim 11 further comprising: electronically recording at least a portion of the conference session to document the exchange of information; storing the electronically recorded video conference session in an electronic database in compliance with HIPPA patient data security requirements; and linking the stored video conference session to an electronic case file containing additional information relating to the claim process for the worker's injury. ### Claim 13 (depends on 11) The method of claim 11 wherein the exchanged information is a first assessment of the injury. ### Claim 14 (depends on 11) The method of claim 11 wherein the exchanged information is a follow up assessment of the injury. ### Claim 15 (depends on 11) The method of claim 11 further comprising adding additional parties to the case file during the video conference session. ### Claim 16 (depends on 11) The method of claim 11 further comprising scheduling additional appointments during the video conference session. ### Claim 17 (depends on 11) The method of claim 11 further comprising attaching files to the case file during the video conference session. ### Claim 18 (depends on 11) The method of claim 11 further comprising downloading files from the case file during the video conference session. ### Claim 19 (depends on 11) The method of claim 11 wherein the insurance adjuster and healthcare provider can separately access and update the electronic case file outside of the teleconference session. ### Claim 20 (depends on 11) The method of claim 11 wherein the insurance adjuster, the healthcare provider, and the worker are located remotely from each other. ### Claim 21 (depends on 1) The method of claim 1 further comprising a network system including a user interface, a computer network, and a storage device. ### Claim 22 (depends on 21) The system of claim 21 wherein communication links between computers in the network and between the storage device are HIPPA compliant. ### Claim 23 A system for managing workers' compensation claims comprising: a plurality of user accounts, each user account having credentials indicating at least a user type and level of access; and a centralized electronic portal comprising: a plurality of user interfaces, each corresponding to one of the user types; a file management module comprising a database and a plurality of actions configured to create a new workers' compensation claim file, associate at least one of the user accounts with the workers' compensation claim file, create new documents for the workers' compensation claim file and store them in the database, retrieve and display documents for the workers' compensation claim file previously stored in the database, and edit documents for the workers' compensation claim file previously stored in the database, wherein at least one of the plurality of actions are accessible by each of the plurality of user accounts based on the user type and level of access of its corresponding credentials; a telepresence module configured to establish a video connection between at least 2 of the user accounts and record at least a portion of the video connection as a document in the database; and a notification module configured to send an alert to at least one of the plurality of user accounts associated with the workers' compensation claim file.