Emergency call back for remote workers

A system comprising:

• a microprocessor;
• and
• a computer readable medium, coupled with the microprocessor and comprising microprocessor readable and executable instructions that cause the microprocessor to execute:
• a communication manager that receives a fingerprint in a message, wherein the fingerprint is based on a hardware identifier of a communication endpoint and wherein the hardware identifier of the communication endpoint is based on at least one of a Media Access Control (MAC) address, a circuit board identifier, a boot up identifier, a hardware serial number, or a Virtual Local Area Network Identifier (VLAN ID), receives a request for an emergency call from the communication endpoint, wherein the request for the emergency call comprises the fingerprint, establishes the emergency call, receives a request for an emergency call back, wherein the request for the emergency call back comprises the fingerprint and wherein the request for the emergency call back is based on a disconnection of the communication endpoint from the established emergency call, and routes the request for the emergency call back to the communication endpoint based on the fingerprint.