US 2017/0250849 A1 · Converged Voice Mail Services

Abstract

Novel tools and techniques for providing enhanced services to telephone subscribers with multiple telephone lines, which can include one or more traditional telephone lines, wireless telephone lines, Internet protocol-based telephone lines, and/or the like. For example, certain tools can provide a subscriber with a unified voice mailbox for a plurality of the subscriber's telephone lines. In some cases, the subscriber does not need to check multiple voice mailboxes (each associated with one of the subscriber's telephone numbers) in order to ensure that the subscriber has received all messages intended for that subscriber. Instead, any incoming call on any of the subscriber's lines can be routed to a converged voice mailbox for easy retrieval by the subscriber of all messages from one location. Some tools employ a VoIP switch to handle routing of the incoming call to the correct voice mailbox.

Claims20

Dependent claims

A system for providing converged voice mail service, the system comprising:

a voice over Internet Protocol (VoIP) switch configured to:
receive, via a Public Switched Telephone Network (PSTN), a first call from a calling party to one of a plurality of telephone numbers associated with a voice mail subscriber;
and
send a first Session Initiation Protocol (SIP) INVITE in response to receiving the first call;
a SIP server configured to:
receive the first SIP INVITE;
identify the voice mail subscriber as a subscriber to the converged voice mail service;
and
invoke a voice mail controller based on an identification of the voice mail subscriber as a subscriber to the converged voice mail service;
the voice mail controller, configured to:
determine subscriber configuration information;
send a second SIP INVITE to a destination messaging platform;
the destination messaging platform, configured to:
receive the second SIP INVITE;
establish a voice connection with the calling party;
and
record a voice mail message in a voice mailbox associated with the voice mail subscriber.

14 more elements

Dependencies are inferred from the claim text.

Converged Voice Mail Services

Life of this patent

Converged Voice Mail Services

Life of this patent

Abstract

Claims20