Client engagement and loyalty platform
AssigneeNational Concessions Group Inc.
InventorJeremy Heidl
Life of this patent
Estimating the term…
Abstract
A client engagement and loyalty platform is provided. The client engagement and loyalty platform may receive, at a communication device, an order summary identifying a plurality of items, wherein the order summary is associated with a user account. The client engagement and loyalty platform may also receive, at the communication device, identification information, the identification information including one or more identifiers associated with a retail establishment. The client engagement and loyalty platform may also associate, based on the one or more identifiers of the retail establishment and the order summary, a plurality of reward points with the user account. The reward points can be redeemed to purchase merchandise and/or services.
Claims20
A method comprising:
- receiving, at a communication device, an order summary identifying a plurality of items, wherein the order summary is associated with a user account;
- receiving, at the communication device, identification information information including one or more identifiers associated with a retail establishment;
- and
- associating, based on the one or more identifiers of the retail establishment and the order summary, a plurality of reward points with the user account.
The method according to claim 2, wherein the identification information is associated with a stamp that is associated with the retail establishment.
The method according to claim 3, wherein the retail establishment sells the plurality of purchased items identified in the order summary.
A method comprising:
- identifying a plurality of user accounts based on purchase history information in each of the user accounts that is associated with a retail establishment, wherein the purchase history information includes a specified item purchased at the retail establishment;
- generating an advertisement based on the specified item and the retail establishment;
- and
- providing the advertisement to one or more users associated with the plurality of user accounts.
A client engagement and loyalty platform comprising:
- a database including a consumer profile and a retail establishment profile;
- one or more instructions residing in a memory that, when executed by a processor of a communication device, cause the communication device to:
- receive an order summary identifying a plurality of items,
- determine identification information including one or more identifiers associated with a retail establishment in the retail establishment profile,
- associate a first plurality of reward points with the consumer in the consumer profile, and
- associate a second plurality of reward points with the retail establishment in the retail establishment profile.
Dependencies are inferred from the claim text.