Client services reporting

A method for client services reporting, the method comprising:

• ascertaining a line of business related to a report that is to be generated;
• ascertaining an application related to the line of business;
• performing, based on the line of business and the application, a master setup of the report, wherein the master setup includes information related to a scope of services, a service model, a service level agreement description, a contract overview, and service management;
• including, in the report, at least one of at least one field related to an executive summary, application maintenance metrics data, change management information, resourcing information, and business line performance information;
• generating the report based on the master setup of the report and the at least one of at least one field related to the executive summary, the application maintenance metrics data, the change management information, the resourcing information, and the business line performance information;
• ascertaining a confirmation status of the generated report;
• submitting, based on the ascertained confirmation status of the generated report, the generated report for approval by a specified entity;
• ascertaining, based on the submittal of the generated report for approval by the specified entity, whether the generated report is approved or disapproved;
• and
• publishing the generated report based on the approval of the generated report.

A non-transitory computer readable medium having stored thereon machine readable instructions for client services reporting, the machine readable instructions when executed cause a computer system to:

• ascertain a line of business related to a report that is to be generated;
• ascertain an application related to the line of business;
• perform, based on the line of business and the application, a master setup of the report, wherein the master setup includes at least one of information related to a scope of services, a service model, a service level agreement description, a contract overview, and service management;
• include, in the report, at least one of at least one field related to an executive summary, application maintenance metrics data, change management information, resourcing information, and business line performance information;
• generate the report based on the master setup of the report and the at least one of at least one field related to the executive summary, the application maintenance metrics data, the change management information, the resourcing information, and the business line performance information;
• ascertain a confirmation status of the generated report;
• submit, based on the ascertained confirmation status of the generated report, the generated report for approval by a specified entity;
• ascertain, based on the submittal of the generated report for approval by the specified entity, whether the generated report is approved or disapproved;
• compare a plurality of parameters of the generated report to parameters of a report for a different line of business and a different application;
• and
• generate a display of similarities and differences based on the comparison.