US 2017/0249389 A1 · SENTIMENT RATING SYSTEM AND METHOD

Abstract

A sentiment rating system adapted to processing website(s) to determine key phrases descriptive of items presented therein; mining one or more social posts (e.g. from social networks), which are indicative of the key phrases; processing the social posts to determine sentiment values expressed therein in relation to the key phrases; and based on the one or more sentiment values determine sentiment score for the key phrases. In some implementations the system includes a publisher module that embeds the sentiment scores of the key phrases within the website(s) in association with the items associated therewith. In some implementations, determination of the sentiment score includes processing the social posts to filter out social posts, which are biased, and/or from which sentiment values cannot be extracted with high confidence level, and then determining the sentiment score based on the sentiment values of social posts, which are un-biased and from which reliable sentiment values can be extracted.

Claims38

Dependent claims

A sentiment rating system comprising:

a key phrase tracker module adapted to process at least one website to determine one or more key phrases descriptive of items presented in said website;
a social data mining module configured and operable for mining one or more social posts indicative of at least one key phrase of said one or more key phrases from at least one social network;
a sentiment analysis module adapted to process said social posts to determine one or more respective sentiment values expressed in said social posts in relation to the key phrase indicated thereby;
a key phrase sentiment processor adapted to determine at least one sentiment score for said key phrase based on one or more of the sentiment values determined from said social posts;
and
a publisher module adapted to embed said sentiment score within said website in association with an item described by said key phrase.

3 more elements

A sentiment rating method comprising:

(a) determining one or more key phrases descriptive of items presented in one or more websites;
(b) mining one or more social networks to harvest social posts indicative of at least one key phrase of said one or more key phrases;
(c) applying sentiment analysis to said social posts to determine one or more respective sentiment values expressed therein in relation to said key phrase;
(d) processing said one or more respective sentiment values to determine at least one sentiment score indicated by said social posts in relation to said key phrase;
and
(e) embedding said at least one sentiment score to be presented in association with an item described by said key phrase in one or more of the websites which present said item.

3 more elements

Dependencies are inferred from the claim text.

Sentiment rating system and method

Life of this patent

Sentiment rating system and method

Life of this patent

Abstract

Claims38