Fleet management system

A computer-implemented process of operating a materials handling vehicle based upon tasks, the process comprising:

• receiving, by a processor on a materials handling vehicle, an operator login of an operator of the materials handling vehicle;
• transmitting, wirelessly to a remote server computer, an identification of the operator based upon the received operator login;
• collecting operational information communicated across a materials handling vehicle network bus of the materials handling vehicle, the operational information derived by monitoring an operation on the materials handling vehicle by the operator;
• identifying, based upon the operational information, that the operator is performing a task involving the operation of the materials handing vehicle;
• generating a training command responsive to the identified task;
• communicating the training command to an output device on the materials handling vehicle;
• and
• storing information responsive to the communicated training command and the operator login.

A system comprising:

• a materials handling vehicle comprising:
• a vehicle network bus;
• and
• a native control module coupled to the vehicle network bus of the materials handling vehicle, which generates vehicle-related data and sends the vehicle-related data over the vehicle network bus;
• an information linking device physically coupled to the materials handling vehicle comprising:
• a vehicle network bus interface coupled to the vehicle network bus of the materials handling vehicle, wherein the information linking device extracts the vehicle-related data off of the vehicle network bus and communicates with the native control module across the vehicle network bus;
• and
• an interface controller having a processor and memory, the memory configured to store the vehicle-related data extracted off of the vehicle network bus;
• where the processor of the information linking device is programmed to perform a materials handling vehicle customization operation, and wherein:
• a transceiver physically coupled to the materials handling vehicle, receives a customization parameter across a network environment from a remote computer processing device based upon at least one operation specific preference assigned from the remote processing device;
• and
• the information linking device implements the customization operation by communicating across the vehicle network bus to the native control module of the materials handling vehicle to customize the materials handling vehicle according to the received customization parameter.