Systems and methods for connecting heterogeneous networks

A non-transitory computer readable medium embodied with a computer program comprising computer executable instructions, the computer executable instructions comprising:

• an application server of an information technology (IT) infrastructure hosting an enterprise application exposed as a web service to a network of said IT infrastructure;
• a telephony application server hosting a telephony application;
• and
• a service mediation platform exposing said telephony applications as a web service comprising:
• a user profile manager for retrieving user profiles from a subscriber database of the telephony network;
• a service level agreement manager that facilitates the provision of services by invoking a set of application services of the IT infrastructure and making information retrieved from said user profiles available to said application services of the IT infrastructure;
• and
• a resource policy enforcement manager for managing resources of said telephony network in conjunction with said service level agreement manager based at least in part on said user profiles;
• wherein the service mediation platform controls connections between said enterprise application of said application server and said telephony application of said telephony application server based on protocols of said telephony network by:
• receiving a selection of a requested service;
• determining which of the exposed IT infrastructure applications are required to perform the requested service;
• determining which of the exposed telephony applications are required to requested service;
• and
• implementing the requested service.

A method for providing services to a provider's network, said method comprising:

• retrieving a user profile from a subscriber database of a telephony network invoking a set of application services of an information technology (IT) infrastructure network, wherein said application services are exposed as a web service;
• managing resources of said telephony network based in part on said invoking said IT infrastructure network application services and said user profile, wherein said service comprises a new service being testing, and, wherein a subset of subscribers from said subscriber database are allowed to perform a request for said service;
• and
• controlling connections between the telephony network and the IT infrastructure network by:
• receiving a selection of the requested service;
• determining which of the exposed IT infrastructure applications are required to perform the requested service;
• determining which of the exposed telephony applications are required to requested service;
• and
• implementing the requested service.