Relationship collaboration system
AssigneeThomson Reuters Global Resources
InventorsGeoffrey Hyatt, Michael Yoon, Wilbur Swan
Life of this patent
Estimating the term…
Abstract
A computer implemented method of processing data containing information about relationships between contacts and a community of contact owners is provided, which includes the steps of: collecting data having contact information, contact owner information and one or more values related to the strength of a relationship between the contact and the contact owner; evaluating the strength of the relationship based on the one or more values; and storing the collected data and evaluated strength in a computer database.
Claims22
-19. (canceled)
A computer implemented method comprising:
- collecting address book data from an electronic mail system including an electronic address book, the address book data associated with a contact owner and including a plurality of contacts and corresponding contact information;
- extracting from the collected address book data, strength data indicative of the strength of each of the plurality of contacts;
- determining a strength score representative of strength of the relationship between the contact owner and each of the plurality of contacts using a set of heuristic rules based at least in part on the extracted data;
- storing the collected address book data and the strength score in a computer database;
- and
- computing on a substantially continuous scale the strength of the relationship of a contact relative to other relationships of the others of the plurality of contacts in the collected address book data, wherein said computing includes:
- monitoring email traffic between the contact owner and the plurality of contacts within organizations, and
- analyzing contact information in the email traffic between the organizations and the contact owner, and incorporating such analysis into the strength score.
A system for processing data, comprising:
- a data collecting module which collects address book data from an electronic mail system including an electronic address book, the address book data associated with a contact owner and including a plurality of contacts and corresponding contact information;
- at least one processor executing a process to extracting from the collected address book data, strength data indicative of the strength of each of the plurality of contacts;
- at least one processor executing a process to determine a strength score representative of strength of the relationship between the contact owner and each of the plurality of contacts using a set of heuristic rules based at least in part on the extracted data;
- a memory configured to store the collected address book data and the strength score in a computer database;
- a module which computes on a substantially continuous scale the strength of the relationship of a contact relative to other relationships of the others of the plurality of contacts in the collected address book data, wherein said computing includes:
- monitoring email traffic between the contact owner and the plurality of contacts within organizations, and
- analyzing contact information in the email traffic between the organizations and the contact owner, and incorporating such analysis into the strength score.
Dependencies are inferred from the claim text.