A ticket cancel guide system for cancelling a ticket, comprising:
- an identification information collecting device providing identification information of one or more user equipment, collection date and time information, place information, and identification information of the identification information collecting device collected with respect to user equipment which enters a place at which an identification information collecting device is positioned;
- a service providing device verifying the identification information of one or more user equipment in which the identification information of the plurality of user equipment corresponding to the place information and the collection date and time information which are prestored and the identification information of one or more user equipment transmitted from the identification information collecting device overlap with each other, verifying identification information of the residual user equipment except for the verified overlapped identification information of one or more user equipment among the identification information of the plurality of user equipment corresponding to the place information and the collection date and time information which are prestored, and transmitting the ticket cancel/change guide information to at least one user equipment corresponding to the verified identification information of the user equipment which does not enter the place;
- a payment server performing a payment function or performing a payment function cancel function;
- and
- user equipment performing, when a cancel URL address included in the ticket cancel/change guide information is selected, a ticket cancel function for a purchased ticket by interlocking with the service providing device and the payment server.