Digital telecommunications call management and monitoring system
AssigneeGlobal Tel*Link Corporation
InventorStephen HODGE
Life of this patent
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Abstract
The present invention discloses a centralized, digital, computer-based telephone call management system for authenticating users of a telephone system in an institutional facility. The system includes the capacity to allow an institution to control, record, monitor, and bill and report usage and access to a telephone network. The telephone call management system further includes both accounting and management software for use in controlling, monitoring, billing, recording, and reporting usage and access. Also, it can operate over both a Public Switch Telephone Network (PSTN) and a Voice over Internet Protocol (VOIP) infrastructure.
Claims30
An inmate telecommunication call processing system, comprising:
- a telephonic instrument, incorporated at an institution from among a plurality of institutions, configured to place a telephone call, each institution from among the plurality of institutions being configured to define a corresponding period of time from among a plurality of periods of time to store its corresponding telephone calls;
- and
- a central call management platform, remote from the institution, configured to:
- record the telephone call, and
- store the telephone call in accordance with the corresponding period of time as defined by the institution.
An inmate telecommunication call processing system, comprising:
- a telephonic instrument, incorporated at an institution from among a plurality of institutions, configured to place a telephone call;
- and
- a central call management platform, remote from the institution, configured to:
- record the telephone call, and
- store the telephone call in accordance with a corresponding period of time from among a plurality of periods of time, each period of time from among the plurality of periods of time being defined by a corresponding institution from among the plurality of institutions.
An inmate telecommunication call processing system, comprising:
- a telephonic instrument, incorporated at an institution from among a plurality of institutions, configured to place a telephone call, each institution from among the plurality of institutions being configured to define a corresponding period of time from among a plurality of periods of time to store its corresponding telephone calls;
- and
- a central call management platform, remote from the institution, configured to:
- record the telephone call, and
- store telephone call data corresponding to the telephone call in accordance with the corresponding period of time as defined by the institution.
A central call management platform of an inmate telecommunication call processing system, the central call management platform comprising:
- a site server configured to receive a telephone call placed from an institution from among a plurality of institutions;
- and
- a recorder configured to:
- record the telephone call, and
- store the telephone call and telephone call data corresponding to the telephone call in accordance with a corresponding period of time from among a plurality of periods of time, each period of time from among the plurality of periods of time being defined by a corresponding institution from among the plurality of institutions.
Dependencies are inferred from the claim text.