Channel based communication and transaction system

A non-transitory computer readable storage medium, wherein the non-transitory computer readable storage medium stores instructions, which when executed by a computer system, cause the computer system to perform the method of:

• using a unique identifier received from a first user to obtain characteristic information from a user profile corresponding to the first user that is stored in one or more data stores;
• joining the first user to a plurality of pre-existing primary communication channels based upon the user profile information for the first user, wherein each primary communication channel in the plurality of primary communication channels facilitates electronic communication between a corresponding enterprise data source and a first remote user device associated with the first user, and wherein each primary communication channel in the plurality of communication channels hosts a different plurality of users;
• joining, for a first primary communication channel in the plurality of primary communication channels associated with the first user, the first user to a plurality of pre-existing sub-channels automatically without human intervention, wherein
• a first sub-channel in the plurality of pre-existing sub-channels associated with the first primary communication channel comprises:
• a first secure bidirectional conversation between (i) the first remote user device associated with the first user and (ii) a first enterprise data source associated with the first primary communication channel, thereby facilitating secure exchange of a first plurality of messages, and
• a second secure bidirectional conversation between (i) a second remote user device associated with a second user and (ii) the first enterprise data source, thereby facilitating secure exchange of a second plurality of messages, and wherein
• a first message in the first plurality of messages is posted by the first enterprise data source,
• the first message is associated with (a) a key identifying the first sub-channel and (b) a first application programming interface token identifying the first user,
• a second message in the second plurality of messages is posted by the first enterprise data source,
• the second message is associated with (a) the key identifying the first sub-channel and (b) a second application programming interface token identifying the second user associated with a second remote user device, the method further comprising:
• using the first application programming interface token and the key to route the first message to the first remote user device within the first sub-channel;
• and
• using the second application programming interface token and the key to route the second message to the second remote user device within the first sub-channel.

A server system, comprising:

• one or more processors;
• memory;
• and
• one or more programs, wherein the one or more programs are stored in the memory and are configured to be executed by the one or more processors, the one or more programs including instructions for:
• using a unique identifier received from a first user to obtain characteristic information from a user profile corresponding to the first user that is stored in one or more data stores;
• joining the first user to a plurality of pre-existing primary communication channels based upon the user profile information for the first user, wherein each primary communication channel in the plurality of primary communication channels facilitates electronic communication between a corresponding enterprise data source and a first remote user device associated with the first user, and wherein each primary communication channel in the plurality of communication channels hosts a different plurality of users;
• joining, for a first primary communication channel in the plurality of primary communication channels associated with the first user, the first user to a plurality of pre-existing sub-channels automatically without human intervention, wherein
• a first sub-channel in the plurality of pre-existing sub-channels associated with the first primary communication channel comprises:
• a first secure bidirectional conversation between (i) the first remote user device associated with the first user and (ii) a first enterprise data source associated with the first primary communication channel, thereby facilitating secure exchange of a first plurality of messages, and
• a second secure bidirectional conversation between (i) a second remote user device associated with a second user and (ii) the first enterprise data source, thereby facilitating secure exchange of a second plurality of messages, and wherein
• a first message in the first plurality of messages is posted by the first enterprise data source,
• the first message is associated with (a) a key identifying the first sub-channel and (b) a first application programming interface token identifying the first user,
• a second message in the second plurality of messages is posted by the first enterprise data source,
• the second message is associated with (a) the key identifying the first sub-channel and (b) a second application programming interface token identifying the second user associated with a second remote user device, the method further comprising:
• using the first application programming interface token and the key to route the first message to the first remote user device within the first sub-channel;
• and
• using the second application programming interface token and the key to route the second message to the second remote user device within the first sub-channel.