ASSESSING QoE OF A SERVICE IN A COMMUNICATION NETWORK

A network element comprising:

• processor circuitry;
• and
• a storage unit storing instructions that, when executed by the processor circuitry, cause the network element to:
• receive a first value of a key performance indicator (KPI) of a service from a radio device;
• receive a second value of the KPI from an operator network serving the radio device;
• compare the first and the second values of the KPI;
• and
• determine any deterioration of the QoE over the operator network, based on said comparing.

A computer program product for assessing a quality of experience (QoE) of a service for a radio device, the computer program product comprising a non-transitory computer-readable storage medium storing computer program code which is able to, when run on processor circuitry of a network element in an operator network, cause the network element to:

• receive a first value of a key performance indicator (KPI) of the service from the radio device;
• receive a second value of the KPI from the operator network serving the radio device;
• compare the first and the second values of the KPI;
• and
• determine any deterioration of the QoE over the operator network, based on said comparing.

A method performed by a radio device connected to an operator network, the method comprising:

• running a service application;
• and
• running a quality of experience (QoE) application for assessing a QoE of the service for the radio device, the QoE application causing the radio device to:
• measure a key performance indicator (KPI) of the service, to obtain a first value of the KPI;
• and
• send the first value to a network element in the operator network.

A radio device comprising:

• processor circuitry;
• and
• a storage unit storing instructions that, when executed by the processor circuitry, cause the radio device to:
• run a service application of a service;
• and
• run a quality of experience (QoE) application for assessing a QoE of the service for the radio device, the QoE application causing the radio device to:
• measure a key performance indicator (KPI) of the service, to obtain a first value of the KPI;
• and
• send the first value to a network element in the operator network.

A computer program product comprising a non-transitory computer-readable storage medium storing computer program code which is able to, when run on processor circuitry of a radio device connected to an operator network, cause the radio device to:

• run a service application of a service;
• and
• run a quality of experience (QoE) application for assessing a QoE of the service for the radio device, the QoE application causing the radio device to:
• measure a key performance indicator (KPI) of the service, to obtain a first value of the KPI;
• and
• send the first value to a network element in the operator network.