# US 2016/0366243 A1 · Request processing according to degradation monitoring

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- Number: US 2016/0366243 A1
- Document ID: US20160366243A1
- Status: Published application
- Kind: A1
- Application number: 14/739,033
- Filed: 2015-06-15
- Published: 2016-12-15
- Earliest claimed: 2015-06-15
- Assignees: International Business Machines Corporation
- Applicants: International Business Machines Corporation
- Inventors: Thomas E. Chefalas; David M. Egle; Daniel L. Hiebert; Dennis D. Jurgensen; Arthur J. Meyer, III; Peter A. Singh; David M. Schultz
- Web page: https://patentgrep.com/patent/US20160366243A1

## CPC

- H04L 67/60: Scheduling or organising the servicing of application requests, e.g. requests for application data transmissions using the analysis and optimisation of the required network resources (admission control or resource allocation H04L47/70)
- H04L 41/5025: by proactively reacting to service quality change, e.g. by reconfiguration after service quality degradation or upgrade
- H04L 41/5041: characterised by the time relationship between creation and deployment of a service
- H04L 43/091: Measuring contribution of individual network components to actual service level
- H04L 67/10: in which an application is distributed across nodes in the network (software deployment G06F8/60; multiprogramming arrangements G06F9/46)
- H04L: TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION (arrangements common to telegraphic and telephonic communication H04M)

## Abstract

In an approach for adjusting an order of actions to process a request, a processor receives a request that includes a set of actions to be performed in a first order. A processor receives monitored information of a service utilized to perform at least one action of the set of actions. A processor compares the monitored information to previously stored information. A processor determines that at least one aspect of the service is experiencing decreased performance based on the comparison. A processor identifies a first action of the set of actions corresponding to the at least one aspect of the service experiencing decreased performance. A processor adjusts the request, such that the request includes the set of actions to be performed in a second order, wherein the second order includes the first action is in a different position. A processor causes the adjusted request to be processed.

## Claims

### Claim 1

A method for adjusting an order of actions to process a request, the method comprising:
receiving a first request, wherein the first request includes a set of actions to be performed in a first order;
receiving a set of monitored information of a service utilized to perform at least one action of the set of actions;
comparing, by one or more processors, the set of monitored information of the service to a set of previously stored information of the service;
determining, by one or more processors, that at least one aspect of the service is experiencing decreased performance based on, at least, the comparison of the set of monitored information to the set of previously stored information;
identifying, by one or more processors, a first action of the set of actions corresponding to the at least one aspect of the service experiencing decreased performance;
adjusting, by one or more processors, the first request, such that the first request includes the set of actions to be performed in a second order, wherein the second order includes, at least, the first action is in a different position than in the first order; and
causing, by one or more processors, the adjusted first request to be processed.

### Claim 2 (depends on 1)

The method of claim 1, wherein the first request specifies infrastructure that is provided as a service in a cloud environment.

### Claim 3 (depends on 1)

The method of claim 1, wherein the first request is a request to deploy a virtual machine.

### Claim 4 (depends on 1)

The method of claim 1, further comprising:
identifying, by one or more processors, a second action of the set of actions corresponding to the at least one aspect of the service experiencing decreased performance;
determining, by one or more processors, that the second action cannot be executed until at least the first action has been executed; and
wherein the second order further includes, at least, the second action in a position within the second order such that the first action queues to execute prior to the second action.

### Claim 5 (depends on 1)

The method of claim 1, further comprising:
receiving a second request including at least a second action, wherein the second action corresponds to the at least one aspect of the service experiencing decreased performance;
adjusting, by one or more processors, the second request, such that the second action queues to execute at a different time than the first action.

### Claim 6 (depends on 1)

The method of claim 1, wherein receiving the set of monitored information of the service utilized to perform the at least one action of the set of actions comprises receiving the set of monitored information from a computing site, and wherein causing the adjusted first request to be processed comprises sending the adjusted first request to the computing site.

### Claim 7 (depends on 2)

The method of claim 2, wherein receiving the first request comprises receiving the first request from a central computing site that includes, at least, a portal accessible by users of the cloud environment, and wherein causing the adjusted first request to be processed comprises executing, by one or more processors, each action of the adjusted request according to the second order.

### Claim 8

A computer program product for adjusting an order of actions to process a request, the computer program product comprising:
one or more computer readable storage media and program instructions stored on the one or more computer readable storage media, the program instructions comprising:
program instructions to receive a first request, wherein the first request includes a set of actions to be performed in a first order;
program instructions to receive a set of monitored information of a service utilized to perform at least one action of the set of actions;
program instructions to compare the set of monitored information of the service to a set of previously stored information of the service;
program instructions to determine that at least one aspect of the service is experiencing decreased performance based on, at least, the comparison of the set of monitored information to the set of previously stored information;
program instructions to identify a first action of the set of actions corresponding to the at least one aspect of the service experiencing decreased performance;
program instructions to adjust the first request, such that the first request includes the set of actions to be performed in a second order, wherein the second order includes, at least, the first action is in a different position than in the first order; and
program instructions to cause the adjusted first request to be processed.

### Claim 9 (depends on 8)

The computer program product of claim 8, wherein the first request specifies infrastructure that is provided as a service in a cloud environment.

### Claim 10 (depends on 8)

The computer program product of claim 8, wherein the first request is a request to deploy a virtual machine.

### Claim 11 (depends on 8)

The computer program product of claim 8, further comprising:
program instructions, stored on the one or more computer readable storage media, to identify a second action of the set of actions corresponding to the at least one aspect of the service experiencing decreased performance;
program instructions, stored on the one or more computer readable storage media, to determine that the second action cannot be executed until at least the first action has been executed; and
wherein the second order further includes, at least, the second action in a position within the second order such that the first action queues to execute prior to the second action.

### Claim 12 (depends on 8)

The computer program product of claim 8, further comprising:
program instructions, stored on the one or more computer readable storage media, to receive a second request including at least a second action, wherein the second action corresponds to the at least one aspect of the service experiencing decreased performance;
program instructions, stored on the one or more computer readable storage media, to adjust the second request, such that the second action queues to execute at a different time than the first action.

### Claim 13 (depends on 8)

The computer program product of claim 8, wherein program instructions to receive the set of monitored information of the service utilized to perform the at least one action of the set of actions comprise program instructions to receive the set of monitored information from a computing site, and wherein program instructions to cause the adjusted first request to be processed comprise program instructions to send the adjusted first request to the computing site.

### Claim 14 (depends on 9)

The computer program product of claim 9, wherein program instructions to receive the first request comprise program instructions to receive the first request from a central computing site that includes, at least, a portal accessible by users of the cloud environment, and wherein program instructions to cause the adjusted first request to be processed comprise program instructions to execute each action of the adjusted request according to the second order.

### Claim 15

A computer system for adjusting an order of actions to process a request, the computer system comprising:
one or more computer processors, one or more computer readable storage media, and program instructions stored on the one or more computer readable storage media for execution by at least one of the one or more processors, the program instructions comprising:
program instructions to receive a first request, wherein the first request includes a set of actions to be performed in a first order;
program instructions to receive a set of monitored information of a service utilized to perform at least one action of the set of actions;
program instructions to compare the set of monitored information of the service to a set of previously stored information of the service;
program instructions to determine that at least one aspect of the service is experiencing decreased performance based on, at least, the comparison of the set of monitored information to the set of previously stored information;
program instructions to identify a first action of the set of actions corresponding to the at least one aspect of the service experiencing decreased performance;
program instructions to adjust the first request, such that the first request includes the set of actions to be performed in a second order, wherein the second order includes, at least, the first action is in a different position than in the first order; and
program instructions to cause the adjusted first request to be processed.

### Claim 16 (depends on 15)

The computer program product of claim 15, wherein the first request specifies infrastructure that is provided as a service in a cloud environment.

### Claim 17 (depends on 15)

The computer program product of claim 15, wherein the first request is a request to deploy a virtual machine.

### Claim 18 (depends on 15)

The computer program product of claim 15, further comprising:
program instructions, stored on the one or more computer readable storage media, to identify a second action of the set of actions corresponding to the at least one aspect of the service experiencing decreased performance;
program instructions, stored on the one or more computer readable storage media, to determine that the second action cannot be executed until at least the first action has been executed; and
wherein the second order further includes, at least, the second action in a position within the second order such that the first action queues to execute prior to the second action.

### Claim 19 (depends on 15)

The computer program product of claim 15, further comprising:
program instructions, stored on the one or more computer readable storage media for execution by at least one of the one or more processors, to receive a second request including at least a second action, wherein the second action corresponds to the at least one aspect of the service experiencing decreased performance;
program instructions, stored on the one or more computer readable storage media for execution by at least one of the one or more processors, to adjust the second request, such that the second action queues to execute at a different time than the first action.

### Claim 20 (depends on 15)

The computer program product of claim 15, wherein program instructions to receive the set of monitored information of the service utilized to perform the at least one action of the set of actions comprise program instructions to receive the set of monitored information from a computing site, and wherein program instructions to cause the adjusted first request to be processed comprise program instructions to send the adjusted first request to the computing site.
