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US 2016/0239778 A1Published application
Systems and methods of managing healthcare provider workflow
AssigneeFlowOne Lean Consulting, LLC
InventorAneesh Suneja
Life of this patent
Estimating the term…
Abstract
Methods and systems for managing the provision of services facilitate interactive communication among providers of services to present client status and assist in prioritizing tasks. A visual communication board utilizes a touch screen display and software applications display, track, and optimize client progress through a workflow of procedural states or procedural milestones. Icons represent individual clients and securely store client information while visually indicating client status and are self-managed by a plurality of providers in real-time. The visual communication board indicates the utilization of various service resources and client statuses in real-time.
Claims20
A method of managing healthcare provider workflows, the method comprising:
- providing, on at least one graphical display, a graphical user interface (GUI) which comprises a grid having of a plurality of spaces arranged in rows and columns, the rows designating one of a physical location or a procedural state for a patient receiving care, and the columns designate the other of the physical location or the procedural state for the patient receiving care;
- creating a patient file, the patient file storing information for an individual patient of a plurality of patients and comprising a patient icon;
- positioning the patient icon in the grid, wherein the position of the patient icon corresponds to the physical location and procedural state of the individual patient represented by that patient icon;
- starting a progress timer when the patient icon is positioned in the grid, wherein the progress timer represents an elapsed time since the patient icon was positioned in the grid and the elapsed time is presented in the patient icon;
- moving the patient icon to a next position in the grid whenever the physical location or procedural status for the individual patient represented by that patient icon changes;
- and
- upon at least one movement of the patient icon to the next position, reporting the elapsed time.
4 more elements
A method of managing healthcare provider workflow, the method comprising:
- providing a real-time communication board that is accessible to a plurality of caregivers;
- providing a plurality of patient icons on the real-time communication board, wherein each patient icon in the plurality of patient icons represents an individual patient in a plurality of patients, wherein each patient icon represents a patient file configured to store a patient ID and a note;
- defining a workflow comprising of a plurality of procedural milestones, wherein the procedural milestones begin with a queue milestone and end with a discharge milestone, and wherein the workflow is displayed on the real-time communication board;
- displaying a current procedural milestone within the plurality of milestones on the real-time communication board for each individual patient, wherein each individual patient is moved to a next procedural milestone upon completion of the current procedural milestone, the next procedural milestone becoming the current procedural milestone;
- displaying a progress timer on the real-time communication board for each individual patient, wherein the progress timer represents in real-time the time that the individual patient has been waiting to complete the current procedural milestone;
- and
- assigning resources to execute the current procedural milestone of one of the plurality of patients based on the current procedural milestone, the progress timer, and the note for each of the plurality of patients displayed on the real-time communication board.
4 more elements
A system for managing the administration of services, the system comprising:
- a real-time communication board that is accessible to a plurality of providers;
- a client file unit, wherein a plurality of client files are created and stored, wherein each of the plurality of client files represents an individual client from a plurality of clients, wherein a client identification and a note are storable within each of the plurality of client files, and wherein each of the plurality of client files comprises a client icon and the client icon visually represents the client file on the real-time communication board;
- a workflow unit that comprises a plurality of procedural milestones, including at least a queue milestone and a discharge milestone, wherein the plurality of milestones are viewable on the real-time communication board;
- a client status unit that stores a current procedural milestone for each individual client, wherein the current procedural milestone indicates which of the plurality of milestones the individual client is waiting to complete, wherein each individual client starts with the queue milestone as the current procedural milestone, wherein each individual client is moved to a next procedural milestone upon completion of the current procedural milestone, the next procedural milestone becoming the current procedural milestone, and wherein the current procedural milestone for each individual client is viewable on the real-time communication board;
- and
- a progress timer that counts in real-time the time that each individual client has been waiting to complete the current procedural milestone for that individual client, wherein the progress timer is viewable on the real-time communication board.
3 more elements
Dependencies are inferred from the claim text.