Method and system for remote human micro-interations

A method comprising:

• providing a first user interface system and second user interface system coupled for communication therebetween via a communication network;
• providing a database of available users, associated user interface systems each associated with an available user of the available users, and expertise of each of the available users;
• requesting at the second user interface system a response to a first query;
• determining a first user interface system based on the expertise of each of the available users, a user and the associated user interface system associated with the user to provide a response to the first query, the first user interface system comprising the associated user interface system associated with the user;
• automatically initiating a data communication session for human communication between the second user interface system and the first user interface system;
• transmitting data between the first user interface system and the second user interface system for forming human intelligible communication for responding to the query;
• and,
• once the query has been responded to, releasing the communication session.

A method comprising:

• providing a plurality of user interface systems distributed in a plurality of locations each coupled for communication therebetween via a communication display and transducer communication network;
• providing a database of available users, associated user interface systems each associated with an available user, and expertise data associated with each of the available users;
• requesting at a first user interface system a response to a first query;
• requesting at a second other user interface system a response to a second query;
• determining based on the expertise data, a first respondent and the associated system associated with the first respondent to provide a response to the first query;
• determining based on the expertise data, a second respondent and the associated system associated with the second respondent to provide a response to the second query;
• automatically initiating a first human communication session between the second system and the associated system associated with the first respondent;
• automatically initiating a second human communication session between the second system and the associated system associated with the second respondent;
• transmitting data between the first user interface system and the system associated with the first respondent for forming human intelligible communication;
• and
• transmitting data between the second user interface system and the system associated with the second respondent for forming human intelligible communication.

A system comprising:

• a database having stored therein records relating to each a plurality of responders and having stored therein an indication of a field of expertise;
• a plurality of user interface systems in communication via a communication network;
• and
• a processor for receiving queries, for determining based on contents of the database a suitable responder for responding to a particular query and for automatically establishing a communication session between said responder and a provider of said query.