Information search/presentation device and information search/presentation method

Abstract

Provided is a technology capable of appropriately presenting an answer in accordance with an attribute of a user such as an operating environment. An information search/presentation device includes: an operation information acquisition unit configured to acquire a question transmitted from a terminal; a storage unit configured to store an answer candidate to the question and user attribute information on a user of the terminal to which the answer candidate is expected to be transmitted; an answer extraction unit configured to calculate a similarity for each answer candidate associated in the storage unit with the question acquired by the operation information acquisition unit, and extract an answer from the answer candidate by using the similarity; and an output unit configured to output the extracted answer to the terminal. The answer extraction unit identifies the user attribute information on the user who has transmitted the question, and calculates the similarity between the identified user attribute information and the user attribute information associated with the answer candidate in the storage unit.

Dependencies are inferred from the claim text.