Conditional analysis of business reviews

A computer program product for conditional analysis of business reviews, the computer program product comprising:

• one or more computer-readable tangible storage devices;
• program instructions, stored on at least one of the one or more storage devices, to detect a request for a report on a business entity, the request being directed to an application executing in a data processing system, the application having access to a set of reviews about the business entity;
• program instructions, stored on at least one of the one or more storage devices, to determine, using a processor and a memory, a condition associated with the request, wherein a future interaction between a user and the entity is expected to occur subject to the condition;
• program instructions, stored on at least one of the one or more storage devices, to identify a set of factors related to the condition;
• program instructions, stored on at least one of the one or more storage devices, to select, using a selection criterion, a subset of the set of reviews about the entity;
• program instructions, stored on at least one of the one or more storage devices, to analyze the subset of the set of reviews;
• and
• program instructions, stored on at least one of the one or more storage devices, to output, responsive to the analyzing, the report.

A computer system for conditional analysis of business reviews, the computer system comprising:

• one or more processors, one or more computer-readable memories and one or more computer-readable storage devices;
• program instructions, stored on at least one of the one or more storage devices for execution by at least one of the one or more processors via at least one of the one or more memories, to detect a request for a report on a business entity, the request being directed to an application executing in a data processing system, the application having access to a set of reviews about the business entity;
• program instructions, stored on at least one of the one or more storage devices for execution by at least one of the one or more processors via at least one of the one or more memories, to determine, using a processor and a memory, a condition associated with the request, wherein a future interaction between a user and the entity is expected to occur subject to the condition;
• program instructions, stored on at least one of the one or more storage devices for execution by at least one of the one or more processors via at least one of the one or more memories, to identify a set of factors related to the condition;
• program instructions, stored on at least one of the one or more storage devices for execution by at least one of the one or more processors via at least one of the one or more memories, to select, using a selection criterion, a subset of the set of reviews about the entity;
• program instructions, stored on at least one of the one or more storage devices for execution by at least one of the one or more processors via at least one of the one or more memories, to analyze the subset of the set of reviews;
• and
• program instructions, stored on at least one of the one or more storage devices for execution by at least one of the one or more processors via at least one of the one or more memories, to output, responsive to the analyzing, the report.