Remote Access To Tracking System Contact Information

A method of providing a partition that enables a remote client application to access a tracking system, the method comprising:

• at a partition module:
• receiving a request from a remote email client application via a lightweight directory access protocol (LDAP) server configured to interface with said remote client application;
• if information for responding to the request exists at the partition module, retrieving the information as search results, otherwise:
• formulating a command acceptable to cause a data service configured to interface with said tracking system to search for the information at the tracking system, the command formulated to enable validation of credentials of a user of the remote client application in relation to the search;
• and
• receiving the information as search results from the data service in response to the command, the information being stored at the partition module;
• and
• translating the search results into a virtual data structure acceptable to the remote email client application, the translated search results forwarded to the remote email client via the LDAP server, such that the partition module effectively provides the remote client application access to the tracking system.

A computer readable medium having computer readable program codes embodied therein for providing a partition that enables a remote client application to access a tracking system, the computer readable medium program codes including instructions that, when executed by a processor, cause the processor to execute a partition module configured to:

• receive a request from a remote email client application via a lightweight directory access protocol (LDAP) server configured to interface with said remote client application;
• if information for responding to the request exists at the partition module, retrieve the information as search results, otherwise:
• formulate a command acceptable to cause a data service configured to interface with said tracking system to search for the information at the tracking system, the command formulated to enable validation of credentials of a user of the remote client application in relation to the search;
• and
• receive the information as search results from the data service in response to the command, the information being stored at the partition module;
• and
• translate the search results into a virtual data structure acceptable to the remote email client application, the translated search results forwarded to the remote email client via the LDAP server, such that the partition module effectively provides the remote client application access to the tracking system.