Selective capture of incoming email messages for diagnostic analysis
Assigneesalesforce.com, inc.
InventorsRasmus Mencke, Richard Alan Stevens, Brian St. Clair
Life of this patent
Estimating the term…
Loading patent…
Assigneesalesforce.com, inc.
InventorsRasmus Mencke, Richard Alan Stevens, Brian St. Clair
Estimating the term…
A method for processing email is presented here. The method begins by receiving email capture criteria for incoming email messages directed to a destination tenant of a multi-tenant database system. The method continues by comparing the email capture criteria to searchable information conveyed in the incoming email messages. When the searchable information in a candidate email message of the incoming email messages matches the email capture criteria by at least a threshold amount, the candidate email message is identified as a matched email message. The method continues by saving a copy of the matched email message for diagnostic analysis, and performing incoming email processing on the matched email message.
A method for processing email, the method comprising:
A computer-implemented method for processing email, the method comprising:
A computer-implemented database system comprising a processor and a memory, wherein the memory comprises computer-executable instructions configurable to cause the database system to:
A computer-readable medium having computer-executable instructions configurable to perform a method of processing email, the method comprising:
Dependencies are inferred from the claim text.