US 2016/0105518 A1Published application

Integrating offsite activities related to chat and text messaging with online data records

AssigneeOutleads Inc.

InventorDorin ROSENSHINE

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Abstract

Various systems and associated methods for tracking chats, text messages, and other user interactions. The process generates at least one identifier, distributes at least one identifier to at least one system, uses the at least one identifier to associate interactions with network-based content across different entities, whereby at least one interaction is anonymous. The method involves receiving a request sent to a database stored on a computer readable medium in response to online activity and any collected or known user information, creating a record thereof in response to the request, generating an identifier associated therewith, generating a code corresponding thereto, and using the identifier to associate an incoming text message, chat, resulting financial transactions, follow-on activities, etc. with associated online activity and user information. The association happens through remote communication with a system that receives and sends the incoming text message or chat requests.

Claims23

Dependent claims

A method for integrating offline activity records, off site activity records, and online data records, the method comprising steps of:

establishing a group of computers including a first computer system, a second computer system, a third computer system, and a fourth computer system, wherein each computer within the group of computers is capable of exchanging data with at least one other computer within the group of computers;
generating a user level identifier to identify one of a user or a visitor, wherein the step of generating the user level identifier is accomplished by the first computer system;
presenting a web page on the second computer system, wherein the second system is in communication with the first computer system, the web page comprising a link to initiate at least one of a text message and a chat message;
appending the user level identifier to the at least one of the text message and the chat message initiation link in the second computer system;
receiving data introduced into the at least one of the text message and the chat message using the second computer system to complete the at least one of the text message and the chat message;
creating a record comprising the entered data and the respective user level identifier associated with the completed at least one of the text message and the chat message in the third computer system;
appending information to the record using the fourth computer system, wherein the information is collected from sources other than a website hosting the at least one of the text message and the chat message initiation link;
and
using the user level identifier to communicate the entered data associated with the completed at least one of the text message and the chat message from the third computer system to the first computer system.

6 more elements

A method for integrating offline activity records, off site activity records, and online data records, the method comprising steps of:

establishing a group of computers including a first computer system, a second computer system, a third computer system, a fourth computer system, and a fifth computer system, wherein each computer within the group of computers is capable of exchanging data with at least one other computer within the group of computers;
generating a user level identifier to identify one of a user or a visitor, wherein the step of generating the user level identifier is accomplished by the first computer system;
communicating the user level identifier from the first computer system to the fifth computer system;
generating a tracking identifier, wherein the tracking identifier is generated by the fifth computer system;
defining and managing an association between the tracking identifier and the user level identifier;
presenting a web page on the second computer system, wherein the second system is in communication with the first computer system, the web page comprising a link to initiate at least one of a text message and a chat message;
appending the tracking identifier to the at least one of a text message and a chat message initiation link in the second computer system;
receiving data entered into the at least one of the text message and the chat message initiation link using the second computer system to complete the at least one of the text message and the chat message;
creating a record comprising the entered data and the respective tracking identifier associated with the completed at least one of the text message and the chat message in the third computer system;
appending information to the record using the fourth computer system, wherein the information is collected from sources other than a website hosting the at least one of the text message and the chat message initiation link;
using the tracking identifier to retrieve the entered data associated with the completed at least one of the text message and the chat message from the third computer system;
locating the user level identifier associated with the tracking identifier;
and
using the user level identifier to communicate the retrieved data to the first computer system.

11 more elements

A method for integrating offline activity records, off site activity records, and online data records, the method comprising steps of:

establishing a group of computers including a first computer system, a second computer system, a third computer system, a fourth computer system, and a fifth computer system, wherein each computer within the group of computers is capable of exchanging data with at least one other computer within the group of computers;
generating a user level identifier to identify one of a user or a visitor, wherein the step of generating the user level identifier is accomplished by the first computer system;
communicating the user level identifier from the first computer system to the fifth computer system;
generating a temporary, non-unique identifier, wherein the temporary, non-unique identifier is generated by the fifth computer system;
defining and managing an association between the temporary, non-unique identifier and the user level identifier;
presenting a web page on the second computer system, wherein the second system is in communication with the first computer system, the web page comprising a link to initiate at least one of the text message and the chat message;
appending the temporary, non-unique identifier to the at least one of the text message and the chat message initiation link in the second computer system;
receiving data entered into the at least one of the text message and the chat message initiation link using the second computer system to complete the at least one of the text message and the chat message;
creating a record comprising the entered data and the respective temporary identifier associated with the completed at least one of the text message and the chat message in the third computer system;
appending information to the record using the fourth computer system, wherein the information is collected from sources other than a website hosting the at least one of the text message and the chat message initiation link;
generating a permanent, unique identifier in the fifth computer system;
replacing the temporary identifier with a permanent, unique identifier in the association and each record associated with a completed at least one of the text message and the chat message;
using the permanent, unique identifier to retrieve the entered data associated with the completed at least one of the text message and the chat message from the third computer system;
locating the user level identifier associated with the permanent, unique identifier;
and
using the user level identifier to communicate the retrieved data to the first computer system.

13 more elements

Dependencies are inferred from the claim text.

Facts

Application: 14/973,639Filed 17 Dec 2015
Priority: 25 Oct 2013
Published: 14 Apr 2016
Term ends: Not estimatedThe source records don’t support an estimate.

Classification16 codes

H04L 51/52
User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail: for…
G06Q 10/10
Administration; Management: office automation; Time management
G06Q 10/107
Office automation; Time management: computer-aided management of electronic mailing [e-mailing]
G06Q 30/0246
Determining effectiveness of advertisements: traffic

Family

Application61/895,544Us provisional application · filed 25 Oct 2013
Application61/974,600Us provisional application · filed 3 Apr 2014
Application62/008,031Us provisional application · filed 5 Jun 2014
Application62/041,779Us provisional application · filed 26 Aug 2014
Application14/524,949Division · filed 27 Oct 2014
Application62/094,259Us provisional application · filed 19 Dec 2014
Application14/854,204Continuation in part · filed 15 Sep 2015
Application14/973,639Continuation in part
Application14/854,204Division
US 2015/0117624 A1Published application
US 2016/0005075 A1Published application
US 9,137,360 B2Related patent
US 9,342,843 B2Related patent
US 9,491,249 B2Related patent
US 2016/0105518 A1This patent

From the US filing history. Foreign family members aren’t listed.