Computing system and method for providing information relating to maintenance actions

A computing system for providing information relating to maintenance actions to address an issue, the computing system comprising processing circuitry configured to:

• for a respective issue, identify the maintenance actions that have been performed to correct the issue and that have corrected the issue;
• for each respective identified maintenance action, identify a first group of structures wherein the issue has reoccurred and a second group of structures wherein the issue has not reoccurred;
• determine an actual correction duration value for each of the identified structures in the first and second groups;
• generate a correction duration estimate (XA) for the structures in the first group using the actual correction duration values;
• use the correction duration estimate (XA) to identify a portion of the structures in the second group;
• use the actual correction duration values calculated for the first group and the portion of the second group to generate a fix duration estimate (FDE) representing an overall time estimation for reoccurrence of the issue;
• and
• cause the FDE to be presented in association with the respective maintenance action to the user.

A computer program product for providing information relating to maintenance actions to address an issue, the computer program product comprising at least one non-transitory computer-readable storage medium having computer-executable program code instructions stored therein, the computer-executable program code instructions comprising program code instructions for:

• for a respective issue, identifying the maintenance actions that have been performed to correct the issue and that have corrected the issue;
• for each respective identified maintenance action, identifying a first group of structures wherein the issue has reoccurred and a second group of structures wherein the issue has not reoccurred;
• determining an actual correction duration value for each of the identified structures in the first and second groups;
• generating a correction duration estimate (XA) for the structures in the first group using the actual correction duration values;
• using the correction duration estimate (XA) to identify a portion of the structures in the second group;
• using the actual correction duration values calculated for the first group and the portion of the second group to generate a fix duration estimate (FDE) representing an overall time estimation for reoccurrence of the issue;
• and
• causing the FDE to be presented in association with the respective maintenance action to the user.