Secure repair kiosk system and method

A method comprising:

• generating, by at least one processor, a graphical user interface (GUI) to receive user input and based on the user input, generating a movement instruction identifying a particular transfer box of a plurality of transfer boxes, each transfer box comprising an internal compartment to hold a mobile device and a motorized locking mechanism to control access to the internal compartment;
• controlling, by the at least one processor, a robotic arm to move the particular transfer box from a corresponding holding slot to a pick-up bay based on the movement instruction;
• actuating, by the at least one processor, the motorized locking mechanism to unlock when the particular transfer box is moved to the pick-up bay;
• determining, by the at least one processor, that the mobile device is in the internal compartment of the particular transfer box;
• generating, by the at least one processor, a report comprising information associated with the mobile device;
• and
• transmitting, by the at least one processor, the report to a remote computer.

A non-transitory computer-readable medium comprising instructions stored thereon that, when executed by at least one processor, cause the at least one processor to perform operations comprising:

• generating a graphical user interface (GUI) to receive user input and based on the user input, generating a movement instruction identifying a particular transfer box of a plurality of transfer boxes, each transfer box comprising an internal compartment to hold a mobile device and a motorized locking mechanism to control access to the internal compartment;
• controlling a robotic arm to move the particular transfer box from a corresponding holding slot to a pick-up bay based on the movement instruction;
• actuating the motorized locking mechanism to unlock when the particular transfer box is moved to the pick-up bay;
• determining that the mobile device is in the internal compartment of the particular transfer box;
• generating a report comprising information associated with the mobile device;
• and
• transmitting the report to a remote computer.