Voice over ip method for developing interactive voice response system
AssigneeAT&T Intellectual Property I, L.P.
InventorDouglas F. REYNOLDS
Life of this patent
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AssigneeAT&T Intellectual Property I, L.P.
InventorDouglas F. REYNOLDS
Estimating the term…
A process performed by a personal interactive voice communication system includes accepting settings of interactive voice communication system prompts for a communication address to which communications are received by the personal interactive voice communication system. The process includes mapping, in response to instructions specific to the network communication address, actions to correspond to selections of set interactive voice communication system prompts. The process also includes identifying a selection of an interactive voice communication system prompt and executing a mapped action corresponding to the selection identified. Voice communications to and from the personal interactive voice communication system are transmitted as packets over the internet via a network server that coordinates communications for personal interactive voice communication systems.
A personal interactive voice communication system, comprising:
A method for providing a personal interactive voice communication system, comprising:
Dependencies are inferred from the claim text.