US 2016/0080562 A1Published application

System and method for determining and communicating presence information

AssigneeTwilio Inc.

InventorsJeffrey Lawson, Evan Cooke, Rob Simutis, Patrick Malatack, Kyle Conroy

Life of this patent

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Abstract

A system and method for communicating presence information that can include at a first server of a communication platform, receiving an authorization token of a first client application; verifying at least one permission associated with the authorization token; registering a presence status of the first client application upon verifying the at least one permission of the authorization token; at a second server of the communication platform, accepting an incoming communication request; retrieving communication instructions according to the incoming communication request; identifying an instruction to communicate with a communication destination of the first client application; accessing the presence status resource of the first client application; establishing communication with the first client application according to the accessed presence status resource.

Claims20

Dependent claims

A method comprising:

controlling a communication platform system to:
responsive to an instruction to communicate with a communication destination of a first client application, access a presence status resource exposed by a presence status server through a presence application protocol interface (API) of the presence server;
in a case where the communication destination is associated with a plurality of different accounts, determine an available account of the different accounts by using the accessed presence status resource, and routing incoming communication to the determined available account, wherein the accessed presence status resource consolidates at least a subset of a plurality of presence statuses registered for a plurality of different client applications for the plurality of different accounts;
and
in a case where the communication destination is associated with a plurality of different devices for a single account, determine an available device of the different devices by using the accessed presence status resource, and routing incoming communication to the determined available device, wherein the accessed presence status resource consolidates at least a subset of a plurality of presence statuses registered for a plurality of different devices for the single account.

2 more elements

A method comprising:

controlling a communication platform system to:
responsive to a connection request associated with a communication destination of a first client application, access a presence status resource exposed by a presence status server through a presence application protocol interface (API) of the presence server;
in a case where the communication destination is associated with a plurality of different accounts, determine an available account of the different accounts by using the accessed presence status resource, and routing incoming communication to the determined available account, wherein the accessed presence status resource consolidates at least a subset of a plurality of presence statuses registered for a plurality of different client applications for the plurality of different accounts;
and
in a case where the communication destination is associated with a plurality of different devices for a single account, determine an available device of the different devices by using the accessed presence status resource, and routing incoming communication to the determined available device, wherein the accessed presence status resource consolidates at least a subset of a plurality of presence statuses registered for a plurality of different devices for the single account.

2 more elements

Dependencies are inferred from the claim text.

Facts

Application: 14/946,669Filed 19 Nov 2015
Priority: 21 Sep 2012
Published: 17 Mar 2016
Term ends: Not estimatedThe source records don’t support an estimate.

Classification9 codes

H04M 3/42374
Presence services providing information on the willingness to communicate or the ability to communicate in terms of media capability or network…:…
H04L 51/043
Real-time or near real-time messaging, e.g. instant messaging [IM]: using or handling presence information
H04L 63/10
Network architectures or network communication protocols for network security: for controlling access to devices or network resources
H04L 67/025
Based on web technology, e.g. hypertext transfer protocol [HTTP]: for remote control or remote monitoring of applications

Family

Application13/624,750Continuation · filed 21 Sep 2012
Application14/946,669Continuation
US 10,182,147 B2Related patent
US 2013/0072153 A1Published application
US 9,641,677 B2Related patent
US 2016/0080562 A1This patent

From the US filing history. Foreign family members aren’t listed.