Processing diagnostics of media services

A method comprising:

• receiving, by a server comprising a processor, diagnostic data relating to a media delivery service quality, wherein the diagnostic data is based on client reports published by client devices delivering media content on a network, and additional reports received via the network;
• identifying, by the server, a degradation of the service quality or a fault related to the service quality based on the diagnostic data;
• determining, by the server, that publication of subsequent client reports regarding the degradation of the service quality or the fault is to be delayed or suppressed;
• and
• sending, by the server via a network device, an instruction that the publication of subsequent client reports regarding the degradation of the service quality or the fault is to be delayed or suppressed.

A machine-readable storage medium comprising executable instructions that, when executed by a processor, facilitate performance of operations comprising:

• receiving diagnostic data based on client reports published by client devices on a network, wherein the client devices deliver media content, wherein the client reports comprise information relating to a media delivery service quality;
• identifying a degradation of the service quality or a fault related to the service quality based on the diagnostic data;
• determining that publication of subsequent client reports regarding the degradation of the service quality or the fault is to be delayed or suppressed;
• and
• sending an instruction, via a network device communicatively coupled to the processor, that the publication of subsequent client reports regarding the degradation of the service quality or the fault is to be delayed or suppressed,
• wherein the diagnostic data comprises correlated data based on correlation of the client reports performed by the network device.