Multi-channel queuing
AssigneeElateral, Inc.
InventorsAlexandre Perry Kamel, Peter Blackburn, Paul Goater
Life of this patent
Estimating the term…
Abstract
A multi-channel queue system and process are described. The multi-channel queue system can include a server, a template database, a network, one or more user devices, and a document database. The multi-channel queue process can include, but is not limited to, creating a plurality of documents targeted to a variety of demographics and storing the plurality of documents in a database communicatively coupled to one or more communication systems.
Claims25
A method performed on a processor, the method comprising:
- creating a first set of documents from a first template, each of the first set of documents targeted to a different segment of a demographic;
- storing the first set of documents in a database;
- communicatively coupling the database to one or more communication systems;
- wherein the one or more communication systems retrieve a first document from the first set of documents based on a first triggering event.
A multi-channel queue system comprising:
- at least one processor;
- at least one computer-readable storage media having stored thereon computer-executable instructions that, when executed by the at least one processor, causes the system to perform a method, the method comprising the following:
- creating a first set of documents from a first template, each of the first set of documents targeted to a different segment of a demographic;
- storing the first set of documents in a database;
- communicatively coupling the database to one or more communication systems;
- wherein the one or more communication systems retrieve a first document from the first set of documents based on a first triggering event.
A method performed on a computer processor, said method comprising:
- creating a plurality of templates;
- storing the plurality of templates in a first database;
- creating a plurality of documents from the plurality of templates;
- storing the plurality of documents in a second database;
- retrieving one of the plurality of documents from the second database based on a triggering event.
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Dependencies are inferred from the claim text.