Method and system for remote diagnostic, control, and information collection based upon a connection or connectionless communication method for sending messages to the resource manager

An apparatus for monitoring a network device that is communicatively coupled to an intranet, the apparatus also being connected to the intranet, comprising:

• a receiver configured to receive, using a first protocol, device information of the network device, the device information including status information received from sensors of the network device, and a device identification of the network device;
• a memory configured to store the received device information;
• a processor configured to identify, of the received device information, desired device information to be transmitted, wherein the processor is further configured to identify a destination of the desired device information, the destination also being connected to the intranet;
• and
• a transmitter configured to transmit, using e-mail routed only within the intranet, the desired device information to the identified destination connected to the intranet.

An method for monitoring a network device that is communicatively coupled to an intranet, the apparatus also being connected to the intranet, comprising:

• receiving, using a first protocol, device information of the network device, the device information including status information received from sensors of the network device, and a device identification of the network device;
• storing the received device information;
• identifying a destination of the desired device information, the destination also being connected to intranet;
• identifying, of the received device information, desired device information to be transmitted;
• and
• transmitting, using e-mail routed only within the intranet, the desired device information to the identified destination connected to the intranet.

An apparatus for monitoring a network device that is communicatively coupled to an intranet, the apparatus also being connected to the intranet, comprising:

• a receiver configured to receive, using a first protocol, device information of the network device, the device information including status information received from sensors of the network device, and a device identification of the network device;
• a memory configured to store the received device information;
• a processor configured to determine which destination, of a plurality of destinations, the received device information should be sent, the destination also being connected to the intranet;
• and
• a transmitter configured to transmit the received device information, by routing the device information only within the intranet, to the determined destination connected to the intranet.