System and Method of Improving Communication in a Speech Communication System

A method of improving communication in a speech communication system between at least a first user and a second user, the speech communication system comprising at least one processor communicatively connected to non-transitory memory, the method comprising:

• a) transcribing, by the system, a recorded portion of a speech communication between the at least first and second user to form a transcribed portion,
• b) selecting and marking, by the system, at least one of the words of the transcribed portion which is considered to be a keyword of the speech communication,
• c) performing, by the system, a search for each keyword and produces at least one definition for each keyword that identifies a meaning of that keyword,
• d) calculating, by the system, a trustworthiness factor for each keyword, each trustworthiness factor indicating a calculated validity of a respective definition for a respective keyword;
• and
• e) displaying, by the system, the transcribed portion as well as each keyword together with the respective definition and the trustworthiness factor for that definition to at least one of the first user and the second user.

The method of claim 1, wherein each definition is a generated dictionary definition and wherein the system calculating the trustworthiness factor for each keyword comprises:

• the system performing:
• a semantic search using taxonomies in order to generate a taxonomy correction factor for determining the trustworthiness factor for each definition;
• a similarity checking which takes into account similarity of different definitions for each keyword in order to generate a similarity correction factor for determining the trustworthiness factor for each definition;
• and
• a sentiment detection which takes into account sentiment with respect to a definition for each keyword to generate a sentiment correction factor for determining the trustworthiness factor for that definition;
• and
• determining the trustworthiness factor for each definition based on the taxonomy correction factor, the similarity correction factor, and the sentiment correction factor for that keyword;
• and
• wherein the system performing the search for each keyword comprises:
• the system communicating with at least one information space communicatively connected to the system via at least one network connection to identify at least one definition for each keyword for producing a definition for that keyword.

A non-transitory tangible computer-readable medium comprising a computer program that defines a method that is performed by a communication system when a processor unit of the system runs the program, the method comprising:

• a) the system transcribing a recorded portion of a speech communication between the at least first and second user to form a transcribed portion,
• b) the system selecting and marking at least one of the words of the transcribed portion which is considered to be a keyword of the speech communication,
• c) the system performing a search for each keyword and produces at least one definition for each keyword that identifies a meaning of that keyword,
• d) the system calculating a trustworthiness factor for each keyword, each trustworthiness factor indicating a calculated validity of a respective definition for a respective keyword, and
• e) the system displaying the transcribed portion as well as each keyword together with the respective definition and the trustworthiness factor for that definition to at least one of the first user and the second user.

A speech communication system comprising:

• non-transitory memory;
• a transcription unit, the transcription unit configured to transcribe a recorded portion of a speech communication between the at least first and second user stored in the memory to form a transcribed portion,
• a selecting unit, the selecting unit configured to select and mark at least one of the words of the transcribed portion which is considered to be a keyword of the speech communication,
• a search unit, the search unit configured to perform at least one search for each keyword and producing at least one definition for each keyword that identifies a meaning of that keyword,
• a trustworthiness unit, the trustworthiness unit configured to calculate a trustworthiness factor for each keyword, each trustworthiness factor indicating a calculated validity of a respective definition for a respective keyword;
• and
• a display unit, the display unit configured to display the transcribed portion as well as each keyword together with the respective definition and the trustworthiness factor for that definition to at least one of the first user and the second user.