Evaluation of voice communications

A method, comprising:

• receiving, by a computing system, data indicative of a user response to a question;
• extracting, by the computing system, at least one word from an electronic representation of a voice communication of the user;
• and
• adjusting, by the computing system, content of the data indicative of the user response, based on a determination that the extracted word is inconsistent with the user response to the question.

A non-transitory computer-readable medium having instructions stored thereon that are executable by a computing device to perform operations comprising:

• receiving data indicative of a user response;
• performing speech recognition on an electronic representation of a voice communication of the user, to determine at least one word spoken by the user in the voice communication;
• and
• adjusting content of the data indicative of the user response, based on a determination that the word is inconsistent with the user response.

A system, comprising:

• one or more processors;
• and
• one or more memories having program instructions stored thereon that are executable by the one or more processing to cause the system to perform operations comprising:
• receiving data indicative of a user response to a question;
• extracting at least one word from an electronic representation of a voice communication of the user;
• and
• adjusting content of the data indicative of the user response, based on a determination that the extracted word is inconsistent with the user response to the question.