GUI Integrated Request for Enhancement
AssigneeDell Products L.P.
InventorsGiang L. Nguyen, Carlos Reyes
Life of this patent
Estimating the term…
Abstract
A computer-assisted method of receiving request for enhancement (RFE) information includes providing, in a product, a graphical user interface (GUI) configured to present to the user one or more inputs for submitting RFE information. The method further includes conveying, by a first processor associated with the product, the RFE information the user submits to the one or more inputs, the RFE information being tagged with an identifier associating the RFE information with the product. The method also includes receiving, by a second processor, the RFE information and the associated identifier, and providing the RFE information and the associated identifier to a service team associated with the product.
Claims20
A computer-assisted method of receiving request for enhancement (RFE) information, comprising:
- providing, in a product, a graphical user interface (GUI) configured to present to the user one or more inputs for submitting RFE information;
- conveying, by a first processor associated with the product, the RFE information the user submits to an RFE evaluating facility, the RFE information being tagged with an identifier associating the RFE information with the product;
- receiving, by a second processor at the RFE evaluating facility, the RFE information and the associated identifier, and
- providing the RFE information and the associated identifier to a service team associated with the product.
A tangible, non-transitory, computer readable medium for storing computer executable instructions for handling a request for enhancement (RFE), with the computer executable instructions for:
- receiving RFE information submitted from a remote user, the RFE information being tagged with an identifier associating the RFE information with a product, and
- providing the RFE information and the associated identifier to a service team associated with the product.
A tangible, non-transitory, computer readable medium for storing computer executable instructions for submitting a request for enhancement (RFE), with the computer executable instructions for:
- providing, in a product, a graphical user interface (GUI) configured to present to the user one or more inputs for submitting RFE information;
- conveying, by a first processor associated with the product, the RFE information the user submits to the one or more inputs, the RFE information being tagged with an identifier associating the RFE information with the product.
Dependencies are inferred from the claim text.