Computer program, method, and system for obtaining and providing emergency services

A non-transitory computer-readable storage medium with a computer program stored thereon for organizing data from a plurality of users, wherein the computer program instructs a processor to perform the following steps:

• receive user profile data from a computing device of a first user;
• receive event data from the computing device of the first user and store the event data in a database;
• receive an event description from the computing device of the first user;
• generate, based on the user profile data and/or the event description, a set of one or more event data tags used to identify the event data stored in the database;
• receive an indication of a second user performing a query of the database using a search term;
• determine whether the search term matches any of the one or more event data tags;
• and
• upon determining that the search term matches any of the one or more event data tags, present the event data on the computing device of the second user.

A non-transitory computer-readable storage medium with a computer program stored thereon for generating a communication link between a civilian user and one or more emergency service users, wherein the computer program instructs one or more processors to perform the following steps:

• receive user profile data from a plurality of emergency service users, wherein the user profile data indicates whether each emergency service user in the plurality is an emergency service user of a first type or a second type;
• provide a set of computer-executable instructions that, when executed by a computing device of the civilian user, generates a user interface displayable on an electronic display coupled to the civilian user's computing device;
• present, via the user interface of the civilian user's computing device, a solicitation for the civilian user to select an emergency event type from a plurality of event types;
• receive information indicative of the civilian user selecting a first emergency event type;
• based on a comparison between the first emergency event type and the user profile data of the emergency service users, send a notification to an emergency service user of either the first type or the second type, wherein the emergency service user to which the notification is sent is a first emergency service user;
• provide a set of computer-executable instructions that, when executed by a computing device of the first emergency service user, generates a user interface displayable on an electronic display coupled to the first emergency service user's computing device;
• present, via the user interface of the first emergency service user's computing device, a solicitation for the first emergency service user to communicate with the civilian user;
• and
• upon receiving information indicative of an assent to communicate with the civilian user, open a communication link between the first emergency service user and the civilian user, via the computing devices of the first emergency service user and the civilian user.