System and method for scheduling, establishing and maintaining an open communication channel with an advisor

A system for reestablishing communication between a client and an advisor, comprising:

• a computing system in communication with at least one network and comprising at least one memory device for storing machine readable instructions adapted to perform the steps of:
• establishing an open communication channel over said at least one network and between a client device and an advisor device;
• determining whether said client device is connected to said open communication channel;
• sending a first set of verbal instructions to said advisor device when said client device is no longer connected to said open communication channel;
• sending a second set of verbal instructions to said client device when an affirmative response is received from said advisor device in response to said first set of verbal instructions;
• and
• reconnecting said client device to said open communication channel when an affirmative response is received from said client device in response to said second set of verbal instructions.

A method for reestablishing communication between a first party and a second party, comprising:

• establishing a telephone line between a first telephone and a second telephone, wherein said first telephone is being used by said first party and said second telephone is being used by said second party;
• determining whether said first telephone is connected to said telephone line;
• sending a first communication to said second telephone over said telephone line if said first telephone is no longer connected to said telephone line;
• receiving a first command from said second telephone over said telephone line, wherein said first command (i) is received after said first communication has been sent to said second telephone and (ii) indicates whether said second party wishes to further communicate with said first party;
• sending a second communication to said first telephone over a new telephone line if said first command indicates that said second party wishes to further communicate with said first party;
• receiving a second command from said first telephone over said new telephone line, wherein said second command (i) is received after said second communication has been sent to said first telephone and (ii) indicates whether said first party wishes to further communicate with said second party;
• and
• reconnecting said first telephone to said telephone line if said second command indicates that said first party wishes to further communicate with said second party.