Method and Apparatus for Enabling Concurrent Rating During a Re-Rating Operation
AssigneeOracle International Corporation
InventorsGireesh Malaksamudra, Raghavassimhan Komboorsundararajan
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Abstract
The present disclosure provides for enabling concurrent rating during a re-rating operation. A first notification is received. The first notification indicates that a re-rating process, which comprises a modification to a customer state for a customer service account, has been initiated for the customer service account. A concurrent usage request is received while the re-rating process is ongoing. The concurrent usage request comprises a request to perform a transaction affecting the customer service account. The concurrent usage request is then processed.
Claims20
A method comprising:
- detecting an initiation of a re-rating process, wherein
- the re-rating process is initiated for a customer service account, and
- the re-rating process comprises modifying a customer state for the customer service account;
- and
- while the re-rating process is ongoing,
- receiving a concurrent usage request, wherein
- the concurrent usage request comprises a request to perform a transaction affecting the customer service account, and
- processing the concurrent usage request.
A computer readable storage medium configured to store instructions that, when executed by a processor, are configured to cause the processor to perform a method comprising:
- detecting an initiation of a re-rating process, wherein
- the re-rating process is initiated for a customer service account, and
- the re-rating process comprises modifying a customer state for the customer service account, and
- while the re-rating process is ongoing,
- receiving a concurrent usage request, wherein
- the concurrent usage request comprises a request to perform a transaction affecting the customer service account, and
- processing the concurrent usage request.
An apparatus comprising:
- a processor;
- and
- a memory, coupled to the processor, wherein the memory is configured to store instructions executable by the processor to:
- detect an initiation of a re-rating process for a customer service account, wherein
- the re-rating process comprises modifying a customer state for the customer service account,
- receive a concurrent usage request, while the re-rating process is ongoing, wherein
- the concurrent usage request comprises a request to perform a transaction affecting the customer service account, and
- process the concurrent usage request.
Dependencies are inferred from the claim text.