Consumer profiling using network connectivity
AssigneeFujitsu Limited
InventorsMilos TESANOVIC, David SNELLING, Aisha NASEER BUTT, Balakrishnan BHASKARAN
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AssigneeFujitsu Limited
InventorsMilos TESANOVIC, David SNELLING, Aisha NASEER BUTT, Balakrishnan BHASKARAN
Estimating the term…
A method and associated apparatus (30) which, based on profiles of shoppers (100), along with the time spent by shoppers at each of a plurality of retail establishments, suggest offers most suitable to that particular profile. Shoppers' trails (past and present) are considered in order to generate and update profiles and predict future behavior and offer tailored incentives. For locating shoppers, an active Wi-Fi receiver on a mobile phone or other personal communication device can be identified by an access point (20, 22, 24) in a shop (10, 12, 14) by its MAC address as the shopper moves through a shopping centre, even if the device never connects to the access point. It is not necessary to identify the shoppers as named individuals; rather, it is possible to anonymously recognize them based on the MAC address.
A method of profiling customers of commercial facilities including one or more retail establishments, each commercial facility having access points for mobile devices of customers, and transaction points for customers to make transactions, the method comprising:
The method according to claim 15, further comprising:
The method according to claim 15, further comprising:
The method according to claim 15, further comprising:
A customer profiling system comprising mobile devices of customers, access points of at least one commercial facility, transaction points of the at least one commercial facility, and a server;
A server for use in a customer profiling system comprising, in addition to the server, mobile devices of customers, access points of at least one commercial facility, and transaction points of at least one commercial facility;
Dependencies are inferred from the claim text.