Method and system for voicemail operations management
AssigneeVonage Network LLC
InventorsItay Bianco, Weiping Guo
Life of this patent
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Abstract
Methods and systems for managing voicemail operations are provided here. In some embodiments a method for managing voicemail operations may include establishing a first call over a first telecommunication session with a voicemail system, transmitting message data over the first telecommunication session to be recorded in a voicemail message on the voicemail system, receiving a second call over a second telecommunication session while the first telecommunication session is active, and sending a first notification to the voicemail system to manage the recording of the voicemail message prior to establishing the second call over the second telecommunication session.
Claims27
A computer-implemented method for managing voicemail operations, comprising:
- establishing a first call over a first telecommunication session with a voicemail system;
- transmitting message data over the first telecommunication session to be recorded in a voicemail message on the voicemail system;
- receiving a second call over a second telecommunication session while the first telecommunication session is active;
- and
- sending a first notification to the voicemail system to manage the recording of the voicemail message prior to establishing the second call over the second telecommunication session.
A computer-implemented method for managing voicemail operations, comprising:
- accepting a request to establish a first telecommunication session with a first user device to leave a voicemail message;
- recording the voicemail message;
- receiving a first notification from the first user device, while recording the voicemail message, to pause the recording of the voicemail message;
- and
- receiving a second notification from the first user device while the recording of the voicemail message is paused, to resume the recording of the voicemail message.
A system for managing voicemail operations, comprising:
- a first telecommunication module configured to:
- establish a first call over a first telecommunication session with a voicemail system;
- transmit message data over the first telecommunication session to be recorded in a voicemail message on the voicemail system;
- and
- send a first notification to the voicemail system to manage the recording of the voicemail message in response to a second call received over a second telecommunication session while the first telecommunication session is active.
Dependencies are inferred from the claim text.