Menu Hierarchy Skipping Dialog For Directed Dialog Speech Recognition
AssigneeAT&T Intellectual Property II, L.P.
InventorHarry E. BLANCHARD
Life of this patent
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Abstract
A method and a processing device for managing an interactive speech recognition system is provided. Whether a voice input relates to expected input, at least partially, of any one of a group of menus different from a current menu is determined. If the voice input relates to the expected input, at least partially, of any one of the group of menus different from the current menu, skipping to the one of the group of menus is performed. The group of menus is different from the current menu include menus at multiple hierarchical levels.
Claims20
A method comprising:
- determining, via a processor, whether a voice input matches expected input of a different menu from a current menu in a menu system;
- and
- when the voice input does not relate to the expected input:
- identifying the voice input as from one of an expert and a non-expert based on interactions with the menu system;
- and
- when the voice input is from the non-expert, providing a tutorial describing how to skip to the different menu.
A system comprising:
- a processor;
- and
- a computer-readable storage medium having instructions stored which, when executed by the processor, result in the processor performing operations comprising:
- determining, via a processor, whether a voice input matches expected input of a different menu from a current menu in a menu system;
- and
- when the voice input does not relate to the expected input:
- identifying the voice input as from one of an expert and a non-expert based on interactions with the menu system;
- and
- when the voice input is from the non-expert, providing a tutorial describing how to skip to the different menu.
A computer-readable storage device having instructions stored which, when executed by a computing device, result in the computing device performing operations comprising:
- determining, via a processor, whether a voice input matches expected input of a different menu from a current menu in a menu system;
- and
- when the voice input does not relate to the expected input:
- identifying the voice input as from one of an expert and a non-expert based on interactions with the menu system;
- and
- when the voice input is from the non-expert, providing a tutorial describing how to skip to the different menu.
Dependencies are inferred from the claim text.