Predictive method for performing services

Abstract

A method for predicting services to be performed may include determining all devices which will require service in a designated period of time; determining the devices nearest to a particular technician; determining the devices that the technician can fix; determining the devices which meet goals of at least one of the customer and the service provider; and generating a list of devices to be fixed. The predictive method described herein may also include gathering information about the failure rate of parts on devices to be serviced and using such information to determine the devices which will require service within the designated period of time.

Dependencies are inferred from the claim text.