Self-healing managed customer premises equipment
AssigneeVerizon Patent and Licensing Inc.
InventorsJan Marcel Rijnders, Neil Ronketti, Christopher A. Kimm
Life of this patent
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Abstract
A system comprising at least one controller including a controller processor with a memory configured to execute self-healing rules. The self-healing rules may include at least one corrective measure and at least one failure symptom. The system may include an automated incident management device including a central processor with a memory to receive service management information from the at least one controller, correlate at least one corrective measure with at least one failure symptom, adjust the self-healing rules based on the correlation, and propagate the adjusted self-healing rules to the at least one controller.
Claims20
A system comprising:
- at least one controller including a controller processor with a memory configured to execute self-healing rules, the self-healing rules including at least one corrective measure and at least one failure symptom;
- an automated incident management device including a central processor with a memory to:
- receive service management information from the at least one controller;
- correlate at least one corrective measure with at least one failure symptom;
- adjust the self-healing rules based on the correlation;
- and
- propagate the adjusted self-healing rules to the at least one controller.
An automated device manager comprising:
- an automated incident management device including a central processor with a memory configured to:
- receive, from a at least one remote controller, service management information including self-healing rules, the self-healing rules including at least one corrective measure and at least one failure symptom;
- correlate at least one corrective measure with at least one failure symptom using the service management information from the at least one remote controller;
- adjust the self-healing rules based on the correlation;
- and
- propagate the adjusted self-healing rules to a plurality of remote controllers.
A method comprising:
- receiving service management information including self-healing rules from a plurality of remote locations, the self-healing rules including at least one corrective measure and at least one failure symptom;
- correlating, from at least one remote location, at least one corrective measure with at least one failure symptom;
- adjusting the self-healing rules based on the correlation;
- and
- propagating the adjusted self-healing rules to the plurality of remote locations.
Dependencies are inferred from the claim text.