Back to results
US 2014/0369491 A1Published application
Real-time intelligent mute interactive features
AssigneeAvaya Inc.
InventorsMichael J. Kloberdans, Dean D. Beightol, Paris T. Pitts
Life of this patent
Estimating the term…
Abstract
A system and method including selecting a mute feature in a first communication session of a first user with a second user using a verbal command by the first user, where the mute feature suspends an audible signal of the first user in the first communication session.
Claims22
A method comprising:
- providing a mute feature to a first user while the first user is involved in a first communication session with at least a second user;
- and
- engaging the mute feature in response to receiving a predetermined verbal command from the first user during the communication session, wherein the mute feature, when engaged, mutes a signal of the first user in the first communication session:
- wherein at least one of the mute feature and the predetermined verbal command are configurable during the first communication session.
1 more element
A non-transitory computer-readable medium comprising processor-executable instructions that are executable by a processor to facilitate a first communication session between a first user and a second user, the instructions comprising:
- providing a mute feature to the first user while the first user is involved in the first communication session with at least the second user;
- and
- engaging the mute feature in response to receiving a predetermined verbal command from the first user during the communication session, wherein the mute feature, when engaged, mutes a signal of the first user in the first communication session;
- wherein at least one of the mute feature and the predetermined verbal command are configurable during the first communication session.
1 more element
A communication device comprising:
- a network interface configured to facilitate a first communication session between a first user and a second user;
- a communication module configured to provide a mute feature to the first user while the first user is involved in the first communication session with at least the second user;
- and engage the mute feature in response to receiving a predetermined verbal command from the first user during the communication session, wherein the mute feature, when engaged, mutes a signal of the first user in the first communication session;
- wherein at least one of the mute feature and the predetermined verbal command are configurable during the first communication session.
1 more element
(canceled)
(canceled)
Dependencies are inferred from the claim text.