A gateway apparatus for mitigating end user congestion, the gateway apparatus comprising a data processing system and being part of a core network, the data processing system of the gateway apparatus being configured to:
- receive from a radio access network (RAN) a message comprising cell congestion information indicating that a cell of the RAN is in a congested state;
- receive via a packet data network a downlink (DL) network packet addressed to a wireless communication device attached to the core network via said cell of the RAN;
- in response to receiving the DL network packet, determine a classification of the DL network packet;
- and
- after determining the classification of the DL network packet, process the DL network packet in accordance with the cell congestion information and the determined classification of the DL network packet.