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US 2014/0350980 A1Published application
Geographic mobile customer relations management
AssigneeBadger Mapping Solutions LLC
InventorAaron Tolson
Life of this patent
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Abstract
A system for geographic mobile customer relations management, comprising a database that stores CRM data, a tile server that provides discrete portions of CRM data, an object relational mapping server that associates location-based information with CRM data, and an interface that provides the CRM data to external applications.
Claims9
A system for mobile customer relations management (CRM), comprising:
- an object relational mapping server stored and operating on a network-connected computing device;
- a tile server stored and operating on a network-connected computing device;
- an interface stored and operating on a network-connected computing device;
- and
- a database stored and operating on a network-connected computing device.
- wherein the object relational mapping server associates location information with customer relations management information;
- wherein the tile server provides data portions of customer relations management information to an interface;
- wherein the interface provides the data portions to a human user;
- and
- wherein the database stores the data portions for future reference.
7 more elements
A method for providing mobile customer relations management, comprising the steps of:
- receiving, at a tile server software module stored and operating on a network-attached computer, customer relationship management (CRM) data;
- enhancing, with an object relation mapping server software module stored and operating on a network-attached computer, the CRM data with location-based information;
- providing, with the tile server software module, portions of the location-enhanced CRM data;
- and
- storing, in a database stored and operating on a network-attached computer, the location-enhanced CRM data.
2 more elements
Dependencies are inferred from the claim text.