Electronic system for management of queues

A method to use an online information system for Smart Phones, PC or other electronic devices, of the counting of the turn number in the queue that saves time to the users CHARACTERIZED IN THAT is composed by:

• a) Provide:
• A queue counter located in the place of attention/support;
• A vending machine to supply tickets to customers;
• A server;
• A mobile device in hands of the user/customer;
• A software that is loaded in the server;
• An application that is downloaded in the mobile device from internet or other related resource;
• and
• resources for wireless stream from and to the mobile devices and the server.
• b) Install the software in the server
• c) The user loads the application from internet
• d) The user loads from the counter the queue that he wants to participate in his/her mobile device, using a quick-response code or directly entering the alphanumeric code or selecting a queue from the Favorites or History options, or find a queue using the Find option.
• e) The user chooses in the application “Physical” mode to immediately access to the queue order or “Schedule” to access in a specific time determined by the user to this queue.
• f) If the user selects to load in the “Physical” option to access to an applying queue
• g) the user loads the number of attention in the application
• h) If the user selects to load in the “Schedule” option to access to an applying queue
• i) the user loads in the “Schedule” mode the approximated time to arrive to the queue
• j) In both “Physical” and “Schedule” options, after entering the data requested by the system, the mobile device displays the turn attention number, the number that is currently being attended, the previous of warning to be attended and the time in that the system made the last update.