Tools for Collecting and Managing Services-Related Information

Apparatus comprising:

• a mobile device including at least one processor, a display, and memory;
• a submission maker configured to cause work information submissions to be sent from a service provider using the mobile device to an administrative entity for processing;
• a short message service (SMS) interface for transmitting SMS messages from the mobile device;
• a submission delivery interface configured to determine if data service is active for the mobile device;
• and
• an SMS option user interface tool configured to present to the service provider on the display an SMS option graphical input user interface that allows the service provider to choose that a submission is to be sent as a set of SMS messages for processing.

A method comprising:

• via plural submission interfaces, receiving, from an service provider, work information submissions, where one of the submission interfaces is configured to receive work information submissions from an application on a mobile device, and where another of the submission interfaces is configured to receive work information submissions from a web page;
• receiving into a submission data structure submission data output from the plural submission interfaces;
• causing the data in the submission data structure to be processed;
• performing one or more checks on the submission data in accordance with acceptance rules, in order to determine whether the submission data will be deemed submission ready and thus be included in processing;
• and
• communicating the payroll inclusion determination to the employee using a flexible communication method.

A method comprising:

• providing a mobile phone including at least one processor, a display, and memory;
• causing work information submissions to be sent from a service provider using the mobile device to an administrative entity for processing;
• transmitting SMS messages from the mobile device;
• determining if data service is active for the mobile device;
• and
• presenting to the service provider on the display an SMS option graphical input user interface that allows the service provider to choose that a submission is to be sent as a set of SMS messages for processing.

Non-transient computer-readable media, encoded to cause:

• via plural submission interfaces, receiving, from a worker, work information submissions, where one of the submission interfaces is configured to receive work information submissions from an application on a mobile device, and where another of the submission interfaces is configured to receive work information submissions from a web page;
• receiving into a submission data structure submission data output from the plural submission interfaces;
• causing the data in the submission data structure to be processed;
• performing one or more checks on the submission data in accordance with the acceptance rules, in order to determine whether the submission data is submission ready and thus will be included in processing;
• and
• communicating the submission ready determination to the worker using a flexible communication method.

Non-transient computer-readable media, encoded to cause:

• providing a mobile device including at least one processor, a display, and memory;
• causing work information submissions to be sent from a service provider using the mobile device to an administrative agency for processing;
• transmitting SMS messages from the mobile device;
• determining if data service is active for the mobile device;
• and
• presenting to the service provider on the display an SMS option graphical input user interface that allows the service provider to choose that a submission is to be sent as a set of SMS messages for processing.