US 2014/0279594 A1 · PROPERTY MANAGEMENT SYSTEM

Abstract

A computerized property management system enables users to input a service request by placing a problem-type icon on a floor plan and designating a priority or urgency for the service request. The user can select a problem type note and/or input text describing the problem. Additionally, the user can add photographs, voice notes or video. After the service request is submitted, a contractor is notified of the request by email or text, which includes a link to the service request page with the information entered by the user. After the service request task is completed, the contractor can add notes describing what was fixed and indicating that the task has been completed. Subsequently, an email or other communication may be sent to the property manager and the requestor to indicate that the task has been completed.

Claims15

Dependent claims

A computerized method for property management, the method comprising:

(a) serving a website accessible by a user, the website listing managed properties;
(b) enabling the user to select one of the managed properties;
(c) displaying a floor plan of the selected managed property;
(d) displaying icons representative of particular issues or problems;
(e) enabling the user to select one of the icons corresponding to the issue or problem type, and enabling the user to select an area of the floor plan where the issue or problem is occurring, wherein the enabling steps define a service request;
(f) enabling the user to input content about the issue or problem;
and
(e) processing the service request.

5 more elements

Dependencies are inferred from the claim text.

Property management system

Life of this patent

Property management system

Life of this patent

Abstract

Claims15